Hyatt Hotel Canberra
Hyatt Hotel Canberra, 120 Commonwealth Ave, Canberra ACT 2600, Australia

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Event Date Wed Apr 28 AEST (6 months ago)
In your timezone (EDT): Tue Apr 27 6:00pm - Wed Apr 28 3:00am
Location Hyatt Hotel Canberra
120 Commonwealth Ave, Canberra ACT 2600, Australia
Region APAC

As the nation struggles to recover from the COVID-19 crisis, the role of the public sector – which through regulation and oversight shapes more than 50 per cent of the Australian economy – is more important than ever before. We need government services that are relevant, efficient, connected and fit for purpose in a post-pandemic digital era in which technology, healthcare, workplaces and customer expectations have all been fundamentally transformed.

The Australian Financial Review Government Services Summit will be Australia’s most incisive exploration of service transformation across all levels of local, state and federal government. The event will bring together senior strategy, service delivery and technology executives from across public sector organisations, and will look at practical opportunities to create a new economy-wide approach to unified public services delivery.

Required social distancing and hygiene protocols will be enforced to ensure the safety of all attendees.


2021 Speakers and Moderators


Marc Ablong
Deputy Secretary National Resilience & Cyber Security, Department Of Home Affairs

Deborah Anton
National Data Commissioner, Department of the Prime Minister and Cabinet

Steve Bennett
Director, Global Government Practice

Randall Brugeaud
CEO, Digital Transformation Agency

Joanne de Morton
CEO, Service Victoria

Victor Dominello
Minister For Customer Service, NSW

Philip Gaetjens
Secretary, Department of the Prime Minister and Cabinet

Rachna Gandhi
General Manager - Group Operations, Westpac Group; Former CEO, Service NSW

Martin Hoffman
Chief Executive Officer, The National Disability Insurance Agency

Ramez Katf
Second Commissioner And Chief Information Officer, Australian Taxation Office

Greg Leach
Commissioner, Queensland Fire & Emergency Services

William Murphy
Deputy Secretary, Customer, Delivery And Transformation, Department Of Customer Service NSW

Dan Newman
APAC Lead Partner, Cloud Engineering, Deloitte Consulting

Danny Pearson
Minister For Government Services Victoria, Victorian Government

Michael Pezzullo
Secretary, Department Of Home Affairs

Pradeep Philip
Lead Partner, Deloitte Access Economics

Damon Rees
CEO, Service NSW

Stuart Robert
Minister For Government Services, The Australian Government

Linda Scott
President, Australian Local Government Association

Rebecca Skinner
CEO, Services Australia

Martin Stewart-Weeks
Strategic Innovation & Policy Reform Expert And Author

Lisa Tepper
Executive Director, Digital Strategy And Transformation, Department Of Premier And Cabinet VIC

Mary Wiley-Smith
Deputy Australian Public Service Commissioner, Australian Public Service Commissioner


Tom Burton
Government Editor, The Australian Financial Review

Phillip Coorey
Political Editor, The Australian Financial Review

Yolanda Redrup
Technology Journalist, The Australian Financial Review

Paul Smith
Technology Editor, The Australian Financial Review

Sponsors & Partners

2021 Partner


Diamond Partner