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Event Date Tue Sep 18 EDT (about 3 years ago)
Region All

The financial services industry has experienced rapid change and disruption during the past decade and banks of every size are trying to anticipate the future and determine what comes next. Understanding the relevant trends that are shaping the industry is one way for bankers to determine the clearest path to continued success.

At a time when the growing mobile ecosystem has enabled consumers to deposit a check with a mobile phone, send money to a friend instantaneously, and get approved for a loan without leaving home; retail banking will have to make routine adjustments to align with the customers they hope to attract and keep.

This thought-provoking and forward-looking presentation will examine 1) consumer trends, 2) technology trends and 3) industry trends that will have the greatest impact on all areas of retail delivery.

Participants will discover how these trends may be understood in the context of their local markets and used to make the strategic choices that will grow the bank in 2018 and beyond.


2018 Presenter

Joe Sullivan
Market Insights, Inc.