IDC European Retail Executive Summit 2017 | International Data Corporation (IDC) | 3 July 2017 | Kempinski Hotel Frankfurt Gravenbruch, Graf zu Ysenburg und Buedingen Platz 1 63263 Neu-Isenburg Germany

The Summit is an invitation-only information sharing forum and networking platform for key executives from the European retail industry. Engage in challenging debates and thought provoking knowledge-sharing with senior IDC analysts and industry thought leaders regarding strategic opportunities and gain competitive advantage.

Retail is transforming forever. The retail innovation trends mirror the current industry reality, namely the changes it faces. eCommerce and mobile customer experiences are changing. Omnichannel fulfilment is changing to drive profits. Retail technology is changing, as digital transformations take shape in the industry. Stores are becoming showrooms enabling endless aisle commerce, and are becoming omnichannel experience, fulfilment and service centers. We identify a 3rd generation of eCommerce operating models that is accelerating in the industry.
IDC predicts that by 2018, 30% of major retailers will adopt an omnichannel digital B2B2C commerce platform, improving customer experience, process efficiency and inventory management.
No matter the stage or speed of a retailer's transformation journey, it's complex and dynamic. Retail leaders determined to disrupt and create sustainable competitive advantage recognize that omnichannel digital transformation requires holistic redesign of business strategy/leadership, business processes, human engagement, information monetization, and technology. A critical success factor will be finding new ways of innovating and incorporating innovations to scale results fast for the organization. Leading retail in the next decade.

We are looking forward to working together on a successful 2017 Summit to help you “Lead Retail Innovation”.

Andrea Sangalli
Associate Research Director, Retail Insights

Greg Girard
Program Director, Merchandise Strategies

Andrea Sangalli
Andrea Sangalli
Associate Research Director, Retail Insights
Greg Girard
Greg Girard
Program Director, Merchandise Strategies
Ivano Ortis

Phil Carter
Chief Analyst Europe, IDC

Robert Parker
Group Vice President, IDC Insights

Thomas Meyer
Group Vice President, European Research, IDC