IDC Retail Summit Europe 2022 | IDC EMEA | 22 September 2022 | Digital

Retailers face ever more demanding customers, greater accountability towards society, growing competitive pressure, and tighter margins. Shoppers want to buy from brands that evoke a sense of purpose in everything they do, including the way they communicate with consumers. Success starts with retailers listening to what consumers are passionate about, alignment with shoppers' demand for sustainability, empathy with customer's expectations, and with emphasis on operational excellence to deliver frictionless customer journeys.

Operating with a sense of purpose becomes key for retailers to define who they are and what values they stand for in the eyes of customers, partners, competitors, and society. I

The retail industry has entered a new shopping paradigm, a landscape in which old dynamics have been made redundant. During the IDC European Retail Executive Digital Summit 2022, we will look at the retailers’ need to assert a sense of purpose with consumers, redefine a role within their partner ecosystem, and rethink operations to be ethically, environmentally, and financially, sustainable.

2022 Speakers

Miha Kovač
CIO, Studio Moderna

Colin Shenoy
Global technology transformation organization, Diageo

Cristiano Quattrini
Associate Analyst, IDC

Filippo Battaini
Research Manager, IDC Retail Insights, Europe, IDC

Lucas Abboud
Director of Strategy and Transformation, Carrefour

Andre Pons
Vice President of Global Sales & Revenue, Sales Layer

Felix Colaci
CIAM Specialist, Okta

Nina Lund
Retail & Consumer Goods, EMEA Regional Business Lead, Microsoft

Marco Moschini
Group CIO, Benetton Group

Juergen Brock
CEO, Fulfillmenttools

Sofia Poggi
Research Analyst, Retail Insights Europe, IDC

Claudio Bianchi
CIO, Kiko

Andreas Streubig
Senior Vice President Global Corporate Responsibility & Public Affairs, Hugo Boss

2022 Partners

INNOVATION PARTNER:
• Fulfillment Tools

GOLD PARTNERS:
• Sales Layer
• Microsoft
• Okta