Innovate 2024 - New Zealand | Public Sector Network | TBA, New Zealand

Digital Leadership and Visionary Strategies Transforming Service Delivery in Aotearoa.

Every business function in the public service has undergone significant transformation in recent years, however, the key focus for New Zealand agencies has been making the right investment in emerging technologies to improve and update digital services. The Digital Government Leadership Group has led the design and implementation of a strategic digital investment roadmap to create impact and build the digital and data use and governance capabilities designed and implemented to make the changes necessary for driving citizen-centric, digitally equitable service provision. Recent departmental efforts in the implementation of new technology and processes have highlighted the need to focus on leading the strategic transformation of workplace culture. Upskilling the digital workforce has never been more imperative for public service leaders.

Deep Dive Into Two Dedicated Streams:
• Digital & CX Pioneers
Redefining the customer experience through digital state services, prioritising the skills and capabilities needed for successful CX transformation, and placing customers at the heart of New Zealand’s digital transformation.
• Technology & Data Decoders
Leveraging innovation and transformation in business management, enterprise architecture, and service delivery throughout internal and external portfolios.

Discussing the Most Current Topics:
• Transformation
• Data & Analytics
• Innovation
• Technology
• Automation
• Citizen Service
• Digital & CX
• NextPhase

2023 Past Speakers

Dr. Craig Jones
Deputy Government Statistician and Deputy Chief Executive - Data System Leadership, Stats NZ

Katrine Evans
Government Chief Privacy Officer, Digital Public Service, Department of Internal Affairs

Tracy Parsons
Chief Data Officer, Ministry of Foreign Affairs and Trade

Prashant Bakshi
Chief Customer Officer, New Zealand Qualifications Authority

Bill Moses
Chief Digital Officer, Public Service Commission