The Fullerton Hotel Sydney
The Fullerton Hotel Sydney, 1 Martin Pl, Sydney NSW 2000, Australia

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Event Date Thu Sep 8 AEST (in 7 months)
In your timezone (EST): Wed Sep 7 10:00am - Wed Sep 7 10:00am
Location The Fullerton Hotel Sydney
1 Martin Pl, Sydney NSW 2000, Australia
Region APAC

This summit is returning back this year in person. Having focused on exploring the impacts of the innovation strategies (Covid-19 pivots) that were implemented over the course of 2020 and 2021, this year will be forward-focused. Leaders reconvene to debate the importance of embracing emerging technologies that are agile, flexible and sustainable in the long run. Not to forget, getting the best possible outcomes from the technological investments made in the previous years is imperative for sustained growth.

Our unique format intends to nourish face-to-face engagement and communication, with keynote and panel speaking sessions held alongside roundtable breakouts to create an environment conducive to comprehensive discussions around industry updates, best practice case studies, and the implementation and execution of strategies.

Peer-to-peer discussions complement our thought leadership at our Summit Events by enabling deeper and richer discussions on specific industry insights, seen on stage.

Featured topics:
• Data analytics
• Customer insights
• Artificial intelligence
• Cloud-first strategies
• Claims innovation
• Automation
• And more


2021 Past Speakers

Monika Schulze
Head of Customer Office and Innovation, Zurich Insurance

Neil Gardner
Regional Chief Customer Officer, Generali Asia

Jenny Oliver
Chief Claims Officer, TAL

Brendan Mills
Group Chief Information Officer, nib group

Tim Batten
Chief Information Officer, Metlife Australia

Harjot Singh
Chief Data Officer, RAC WA

Janelle McQueen-Paice
Head of Group Digital, MLC Life Insurance

Gerard Kerr
General Manager, Life Insurance, ClearView

Dan Taylor
General Manager, Partnerships, TAL

Amarnath Poddatooru
Data & Analytics Thought Leader

Miksu Vaittinen
Executive General Manager, Freely (backed by Cover-More)

Min Zhu
Executive Manager Analytics, IAG

Harriet Wakelam
Executive Manager Customer Behaviour and Design, IAG

Luiza Gusmão
VP, Customer, Cover Genius

Luke Hannan
Master of Ceremonies

Cath Gullo
Regional Vice President, Financial Services ANZ, Tableau

Brett Jones
Senior Pre-Sales Consultant, Signavio

Noah Katib
Regional Sales Manager, Signavio

Bronwyn Kirwan
Industry Advisor, TCG

Jeff Leibovici
Enterprise Sales Director, TCG

Nick Cherrier
Subscription Strategist, Zuora

Mark Drasutis
Former Chief Digital Officer, IAG

Paul Franks
Director, Financial Services, SAS

Achal Patel
Domain Lead – Data Management, SAS

Ryan Morrell
Director, Business Development, daisee

Nick Cowling
Lead, Regional Marketing Programs, APAC, Slack

Simon Banks
Managing Director and SVP, Asia Pacific, Hyperwallet, PayPal

Harm Ellens
Principal Consultant, LivePerson

David Jordine
Client Partner Financial Services, Liveperson

Steve Raynor
Insurance Leader, Australia, New Zealand & Asia, Genpact

Luke Harvey-Palmer
Business Development Executive, Genpact