Venue
Virtual Event

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Event Date Thu Dec 2 UTC - Fri Dec 3 UTC (about 2 months ago)
In your timezone (EST): Thu Dec 2 3:00pm - Fri Dec 3 12:00pm
Location Virtual Event
Region All
Details

A trend that started in the lending industry well before the pandemic is now on everyone's agenda: the digital transformation boundaries have been pushed even forward and faster, an acceleration no lender can afford to miss. During times of change and crisis, a resilient lender is the one best positioned to emerge and thrive: but how does it look like? New business models and new players built from scratch are going to have an impact on the market: they're characterised by high levels of automation, and utter dedication for customer experience. Unseen are also the new required levels of flexibility and agility: these will feature the entire lifecycle of a loan, from application and scoring to disbursement and administration, all the way to smarter collection practices. Everyone is required to step up its game with segmenting clients, and change the way data are gathered and interpreted: as traditional financial data are losing relevance overnight, to incorporate alternative data and connect with borrowers' live cash flows (e.g. via accounting integration) will become a game changer, dividing successful lenders from those who will just trail behind.

It's not just belt tightening and reviewing of credit scoring parameters. The lending ecosystem received also a further push to foster partnerships and connect with third parties in order to boost the resilience of a fragile economy. New business models, revenue streams, funnels and ultimately new loan products are accompanying the shift from "borrowing to survive" to "borrowing to grow" again. Enabling factors such as technology and the willing to partner, will ensure first movers to have a better chance not only to survive but to thrive. However, the customer must remain the ultimate focus of it all: in the current paradigm expectations in speed and ease of use are definitely pushed to become mainstream. Will lenders be able to understand borrowers and deploy frictionless, low touch, digital lending experiences the likes of which are rolled out in their respective industries by Amazon, Netflix or Apple? As technology is relatively available, we will see if the customer experience arena is about to host the ultimate competition.

Speakers

2021 Speakers

Ayo Olojede
Group Head, Emerging Businesses, Access Bank, Nigeria

Emeka Mordi
Head, Digital Banking Business Development, Access Bank, Nigeria

Sudheer Prabhu
Chief Technology Officer/ Cim Finance, Mauritius

Mark Van Beuningen
Group CEO/ Cim Finance, Mauritius

Luiz Pazmino Diaz
Innovation Director for Temenos Infinity | Temenos, Europe

Mantvydas Stareika
CEO & Board Member | SME Bank, Lithuania

Nufar Segal
General Manager, POS Financing |Jifiti, USA

Sponsors & Partners

2021 Sponsors and Partners

• FintechOS
• Temenos

PARTNERS:
• Mambu
• Fintech Belgium
• Bulgarian FinTech Association
• Czech Fintech Association
• BanksDaily.com