LendingUP! Turning Loans Around 2021 | evolynx | 2 December 2021 | Virtual Event

A trend that started in the lending industry well before the pandemic is now on everyone's agenda: the digital transformation boundaries have been pushed even forward and faster, an acceleration no lender can afford to miss. During times of change and crisis, a resilient lender is the one best positioned to emerge and thrive: but how does it look like? New business models and new players built from scratch are going to have an impact on the market: they're characterised by high levels of automation, and utter dedication for customer experience. Unseen are also the new required levels of flexibility and agility: these will feature the entire lifecycle of a loan, from application and scoring to disbursement and administration, all the way to smarter collection practices. Everyone is required to step up its game with segmenting clients, and change the way data are gathered and interpreted: as traditional financial data are losing relevance overnight, to incorporate alternative data and connect with borrowers' live cash flows (e.g. via accounting integration) will become a game changer, dividing successful lenders from those who will just trail behind.

It's not just belt tightening and reviewing of credit scoring parameters. The lending ecosystem received also a further push to foster partnerships and connect with third parties in order to boost the resilience of a fragile economy. New business models, revenue streams, funnels and ultimately new loan products are accompanying the shift from "borrowing to survive" to "borrowing to grow" again. Enabling factors such as technology and the willing to partner, will ensure first movers to have a better chance not only to survive but to thrive. However, the customer must remain the ultimate focus of it all: in the current paradigm expectations in speed and ease of use are definitely pushed to become mainstream. Will lenders be able to understand borrowers and deploy frictionless, low touch, digital lending experiences the likes of which are rolled out in their respective industries by Amazon, Netflix or Apple? As technology is relatively available, we will see if the customer experience arena is about to host the ultimate competition.

2021 Speakers

Laura Rufo
Head of Consumer Finance, ING

Martin Horvath
Head, Chief Innovation Officer (CIO), 365.bank

Matěj Stránský
Tribe leader, Komerční banka

Andrei Gaman
Commercial Vice President, FintechOS

Harpa Baldursdóttir
Product Owner, Lending, Islandsbanki

Alok Mittal
Co-Founder, CEO, Indifi

Ayodele Olojede
Group Head, Emerging Business, Access Bank

Emeka Mordi
Head, Digital Banking Business Development, Access Bank

Luis Pazmino
Innovation Director, Temenos

Mantvydas Štareika
CEO, SME Bank

Michel Breeuwer
General Manager Benelux and Baltics, Mambu

Kaspars Lukacovs
Head of Retail Lending, Insurance, Luminor Group

Sudheer Prabhu
Chief Technology Officer, Cim Finance

Mark van Beuningen
Group CEO, Cim Finance

Aleksandar Smiljković
PI Agile Tribe Lead, Raiffeisen banka

Nufar Segal
General Manager, POS Financing, Jifiti

2021 Sponsors and Partners

• FintechOS
• Temenos

PARTNERS:
• Mambu
• FinTechs Belgium
• Bulgarian FinTech Association
• Czech Fintech Association
• BanksDaily.com