Making Government Services Work Better for Citizens 2022 | Center of Excellence in Finance (CEF) | TBA , Tirana, Albania

The hybrid event will address change management and transformation from a bureaucratic to a technocratic system of governance. It will deal with how policy- and decision-making is related to technical aspects; the obstacles and opportunities for introduction of changes; how public officials become change agents; and steps to take to drive change, ensure sustainability and improve public sector services. The discussion will focus on asset management and anti-corruption, and will build on the lessons learned and the needs of accountants and auditors in the region. It will highlight the importance of asset information for short- and long-term decision-making, e g. in the context of sustainable procurement. The discussions will address how to use information on public assets to increase asset performance, improve asset management, make policy decisions, and promote sustainable development. In the anti-corruption part, we will discuss the role of technology and advocacy and evaluate the effectiveness of key institutions in corruption prevention, and their tools and networks for achieving good practice.

Senior officials (policy makers) of finance and line ministries; human resource (HR) managers; politicians, scholars, representatives of international development partners; public sector managers and directors engaged in PSAM processes, maintaining asset records and managing asset portfolios; officials of SAI and anti-corruption institutions.