NACS Leadership Forum 2020 | NACS | 5 February 2020 | Eden Roc Miami Beach, 4525 Collins Ave, Miami Beach, FL 33140, USA
Venue
Eden Roc Miami Beach
Eden Roc Miami Beach, 4525 Collins Ave, Miami Beach, FL 33140, USA
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| Event Date | Wed Feb 5 EST - Fri Feb 7 EST (almost 5 years ago) |
| Location |
Eden Roc Miami Beach
4525 Collins Ave, Miami Beach, FL 33140, USA |
| Region | Americas |
Details
What do my customers want? Astute executives are asking this question more frequently than ever—and for good reason. Leading retail companies understand that they are in the customer-experience business. How they deliver for customers is as important as what products they deliver.
This year’s NACS Leadership Forum takes attendees on a journey of their own to discover how they can become a more customer-centric organization. Speakers will help attendees navigate the steps needed to improve customer experience, moving from individual touchpoints to end-to-end journeys.
Speakers
2020 Speakers
MODERATOR:
Henry O. Armour
President and CEO, NACS
SPEAKERS:
David Allison
Market Motivation Expert, Author and Researcher
Chris Walton
CEO and Founder, Omni Talk and Third Haus
Michel Falcon
Entrepreneur, Founder, People First Culture Philosophy