The Marker Hotel Dublin
The Marker Hotel Dublin, Grand Canal Square, Docklands, Dublin 2, D02 CK38, Ireland

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Event Date Thu Oct 18 BST (about 3 years ago)
In your timezone (EST): Thu Oct 18 12:00am - Thu Oct 18 12:00am
Location The Marker Hotel Dublin
Grand Canal Square, Docklands, Dublin 2, D02 CK38, Ireland
Region EMEA

As the transformation in retail banking continues apace, this year’s conference will explore and assess the factors driving this evolution, including customer behaviour and expectation, technology and innovation as well as the fundamental shift in culture which banks must realise to regain public trust and rebuild customer loyalty.

Over a series of keynote speeches and panel discussions leading bankers, policy makers, regulators and analysts from home and abroad will address three core topics including Culture in Banking, Trends in Retail Banking and Innovation and Customer Experience.


2018 Speakers:

Vincent Wall
Moderator and Business Editor, Newstalk Radio

Jonathon Lowey
BPFI President and Country Manager, Citadel Securities

Patrick Kennedy
Chairman, Bank of Ireland

Richard Pym
Chairman, AIB

Alison Cottrell
CEO UK Banking Standards Board

Alison Cottrell
CEO, UK Banking Standards Board

Floris Mreijen
Deputy CEO, Dutch Banking Association

Ciaran Walker
Consultant, Eversheds Sutherland

Julian Skan
Senior Managing Director, Accenture Strategy, Banking & Capital Markets

Julian Skan
Head of Strategy for Financial Services, Accenture

Bruce Bullock
Head of Digital & Innovation, permanent tsb

Noémie Papp
Head of Digital and Retail, European Banking Federation

Damien Daly
Director of Customer Experience & Products, Ulster Bank

Eddie Dillon
Director of Innovation, KBC Bank Ireland

Fergal O’Leary
Member of Competition & Consumer Protection Commission

Maurice Crowley
Acting Chief Executive, Banking & Payments Federation Ireland

Sponsors & Partners

2018 Sponsor:

• Accenture