New Opportunities for UC&C and CC: Why You Should Focus on Merging Business Communications 2023 | IDC | 10 July 2023 | Webinar
Venue
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| Event Date |
Tue Jul 11 EEST (over 1 year ago)
In your timezone (EST): Mon Jul 10 5:00pm - Mon Jul 10 5:00pm |
| Location | Webinar |
| Region | EMEA |
Details
We live in a world where distributed workforces are the norm. As workplaces continue to evolve, however, so too do the workloads and the complexities. There is now a much greater need for more advanced communication and collaboration tools, all working together in harmony. This IDC Web Conference examines the latest trends in unified communications and collaboration (UC&C) and contact center (CC) in EMEA.
In this webcast, The speakers will discuss what providers can do to navigate these challenging markets, focusing on:
• The convergence in communications technology
• The benefits and challenges of converged technologies running across a single platform versus a multivendor approach
• Barriers to cloud adoption
• What UC&C and CC suppliers can do to ease their customers' concerns
Speakers
2023 Speakers
Oru Mohiuddin
Research Manager, European Enterprise Communications and Collaboration Team
Graham Fruin
Senior Research Analyst, European Enterprise Communications and Collaboration