Hyatt Regency San Francisco Airport
Hyatt Regency San Francisco Airport, 1333 Old Bayshore Hwy, Burlingame, CA 94010, USA

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Event Date Tue Oct 9 EDT - Wed Oct 10 EDT (about 3 years ago)
Location Hyatt Regency San Francisco Airport
1333 Old Bayshore Hwy, Burlingame, CA 94010, USA
Region Americas

As eCommerce in North America continues to evolve and mature, companies are pursuing new and different ways to satisfy the needs of today’s customers, clients, consumers, and shoppers. From omnichannel strategies to last-mile delivery tactics and all points in-between, the need to innovate and improve is constant. Learning what does and does not work from industry peers saves time and money while improving performance metrics and customer satisfaction. Agility is crucial to overcome the challenges of anticipating and adapting to ever-changing market innovations and trends, demands, and disruptions, all while meeting and exceeding customers’ growing expectations for seamless service at every touchpoint. Senior leaders are, now more than ever, seeking answers to their daily challenges before they erode profitability.

The North American E-Tail Operations Summit brings together the “who’s who” of industry executives, cutting edge service and solution providers, and media partners from across North America to network, benchmark, share, and learn real-world solutions to universal challenges that face every eCommerce professional in their daily work.


2018 Speakers:

Omar Zayat
Head of Industry, Enterprise eCommerce, Facebook

Maithili Shenoy
VP, Global Marketplace Operations, Nike

Jeremy Witte
VP, Returns, Damages, and Recommerce, Best Buy

Zuo-Jun Max Shen
JD Supply Chain Chief Scientist,

David Warrick
General Manager, Global Supply Chain, Microsoft

Demian Raspall
Head of Transportation, Google Express

Neil Ackerman
Sr. Director, Global Supply Chain Enterprise Plan & Advanced Innovation, Johnson and Johnson

Andrea Atwell
VP, Digital and eCommerce, L’Oréal

Anisa Kumar
VP of eCommerce, Levi Strauss Americas

Jason Trusley
VP, Supply Chain & Optimization, Nordstrom

Chris Bell
Head of Custom Supply Chain, Wayfair

Maia Benson
Global Head of Shipping & Fulfillment, Shopify

Vince Atkin
VP, Transportation,

Andrew Bowerman
VP, Operations, Groupon

Joe Boehm
SVP, Operations, StockX

Lindsay Smith
VP, Product Operations, Glossier

Alice Francis
EVP, Operations, Shipt

Steve Robinson
VP, Operations & Supply Chain, Gobble

Damon Holt
VP, Global Supply Chain, Otter Products

Dan Thomas-Grant
VP, Supply Chain & Operations, Soligent

Jordan Bass
Sr. Director, eCommerce, The Wonderful Company

Lisa Pastor

Jennifer Daniel
Head of Global Logistics, RedBubble

Jamison Hill
Senior Principal, Bain Capital Ventures

Douglas Morlin
Director, Advanced Planning Technology, Johnson & Johnson

Roberto Villalobos
Director, Digital Operations &, Walmart

Alan Thomas
VP, Supply Chain E-Commerce, Nature's Bounty Company