Venue
Online Meeting

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Event Date Wed Feb 10 EST (8 months ago)
Location Online Meeting
Region All
Details

This digital event will outline the practical steps that retailers need to take, and the emerging technologies and new strategic partnerships that will help. The retailers that will not only survive, but thrive, in this fast-changing and exciting environment are those that embrace excellence and vision in all the channels they use.

This interactive retailer-led summit will look at a number of key themes, including:

• Omnichannel optimisation - delivering a seamless, immediate and convenient experience across all channels
• Technology integration and how to embed digital into the fabric of the business – from staff assisted selling on mobile devices to Board-level culture
• Transform convenience and fulfilment - latest initiatives in despatch from store, reserve and collect to cater for today’s time-poor consumer
• New ways to blend physical and digital to deliver a richer, wider and more personalised shopping experience
• How to revolutionise the in-store experience - critical next steps for bricks and mortar retailers
• The art of the future store - how retailers must transform to keep pace with change
• The growth of smart devices and connectivity resulting in changing consumer behaviour
• How to design and deliver marketing content across all channels
• Envisioning strategic brand development over all touchpoints
• Identify which channels or platforms works better depending on your company and the target

Who should attend?

This event is designed for both those brands that want to become omnichannel retailers and also established omnichannel retailers who want to become more profitable and increase their market share. It has been specifically produced for retail professionals who are keen to implement an effective and integrated omnichannel strategy. Consultants and solutions providers operating in omnichannel retail will also find this event invaluable. The event will have a strong strategic focus and is aimed at senior retail decision makers within retail in the following omnichannel related job functions:

• eCommerce
• mCommerce / Mobile
• Multichannel
• Marketing
• Business Development
• Customer Insight / CRM / Loyalty
• Data Management
• Digital
• International Expansion
• Social Media
• Operations
• Strategy
• Channel Architecture
• UX Design
• Plus Board level retailers:
• CEO
• CIO
• CMO
• COO

Speakers

2021 Speakers

Ken Daly
CEO, JML Group

David Robinson
Chief Commercial Officer - Retail, Pets at Home

Hilary Large
Brand & Trading Director, Forever Unique

Christopher Bull
CTO, Stitched

Alberto Billato
Head of eCommerce Sales and Digital, Stiga

Graham Wilson
Head of Business Development, Sofology

Claire Burrows
Founder, Air & Grace

Kristina Smith
Founder & Director, Bird & Blend Tea Co.

Sally Price
Digital Campaign Manager, Matalan

Neil Tunbridge
Co-Founder, Mellow.store

Connie Nam
Founder & CEO, Astrid & Miyu

Trevor Gordon
Global Director of Omni-Channel Retail, Sodexo

Bunty Stokes
Managing Director, Sunuva

Anouk Brown
Head of Digital, AAMP Global

Darren Williams
CEO, Scrubd

Jo Causon
CEO, Institute of Customer Services

Simon Irwin
Director EU General Retail, Credit Suisse

Anthony​ Drury ​
Managing Director ‑ UK, Zip

Callum Campbell
CEO, Linnworks

Alan Porter
Director of Product Marketing, Nuxeo

Richard Willis
RVP Solution Consulting - EMEA & APAC, Aptos

Sponsors & Partners

2021 Partners

• Linnworks
• Zip
• Aptos
• Nuxeo
• Klevu