Operational Excellence Roadshow 2024 - Queensland | Public Sector Network | 6 August 2024 | Pullman & Mercure Brisbane King George Square, Corner Ann And, Roma St, Brisbane City QLD 4000, Australia

Powering Process Innovation and Advancing Automation

As the public sector adapts to evolving demands and economic fluctuations, Government Agencies must prioritise operational excellence.

This entails pinpointing inefficiencies and seizing opportunities to reduce costs, manage risks, and boost efficiency. It’s crucial to uphold top-notch service standards to meet the expectations of citizens.

The event aims to align people, processes, policies, and technology for operational effectiveness, citizen satisfaction, and sustainable value. Priorities include clear vision, process innovation, collaborative governance, data-driven decisions, and digital transformation. By emphasising citizen-centricity and operational excellence, the ANZ Government can elevate public service quality.

Key People You’ll Meet
Chiefs, Heads, Directors, Seniors, Executives, and Managers involved in:
• Operations
• Finance
• Corporate Services
• Procurement
• Transformation
• Change Management
• Process Improvement
• Service Delivery

Benefits of Attending:
• Explore emerging technologies - Maximise automation, AI, and digital tools for operational progress, ensuring adaptability and future-proofing strategies
• Enhance process optimisation - Streamline operations for efficiency, accuracy, and cost reduction, fostering innovation and minimising waste
• Foster collaboration - Break down silos to promote seamless communication and coordination across departments, enhancing organisational cohesion and effectiveness
• Empower your workforce - Invest in people and change management to cultivate a skilled and motivated team capable of driving successful transformation initiatives

Discussing the Most Current Topics:
• Operational Excellence
• Business Improvement
• Automation
• Improving Workflow
• Operational Advancement
• Process Innovation
• OPEX Culture & Curation
• Leveraging Technology

2024 Speakers

Paul Hesford
Deputy Chief Financial Officer, Department of Transport and Main Roads

Karl Frank
Executive Director Regulatory Services Policy, Performance and First Nations, Department of Housing, Local Government, Planning and Public Works

James Smith
Director, Court Technology Services, Department of Justice and Attorney-General

Nicole Blackett
Director, Program Design and Insights, Innovation Division, Department of Environment, Science and Innovation

Helen Burrell
Regional Engagement Lead, Advance Queensland

Lauren Howard
Director Strategy, Engagement, and Workforce, Queensland Revenue Office

Kal Marshall
Regional Vice President – Public Sector APJ, Appian

2024 Partners

• Appian
• Datacom
• Pega
• Nintex
• Basware Pty Ltd
• ADAPTOVATE
• Bluewater Control
• Iron Mountain
• Escient
• Intertek SAI Global