Operational Excellence Roadshow 2024 - Victoria | Public Sector Network | 7 August 2024 | Level 1/440 Collins St, Melbourne VIC 3000, Australia

As the public sector adapts to evolving demands and economic fluctuations, Government Agencies must prioritise operational excellence.

This entails pinpointing inefficiencies and seizing opportunities to reduce costs, manage risks, and boost efficiency. It’s crucial to uphold top-notch service standards to meet the expectations of citizens.

This event aims to align people, processes, policies, and technology for operational effectiveness, citizen satisfaction, and sustainable value.

Priorities include clear vision, process innovation, collaborative governance, data-driven decisions, and digital transformation. By emphasising citizen-centricity and operational excellence, the ANZ Government can elevate public service quality.

Key People You’ll Meet
Chiefs, Heads, Directors, Seniors, Executives, and Managers involved in:
• Operations
• Finance
• Corporate Services
• Procurement
• Transformation
• Change Management
• Process Improvement
• Service Delivery

Benefits of Attending
Explore emerging technologies:
• Maximise automation, AI, and digital tools for operational progress, ensuring adaptability and future-proofing strategies
Enhance process optimisation:
• Streamline operations for efficiency, accuracy, and cost reduction, fostering innovation and minimising waste
Foster collaboration:
• Break down silos to promote seamless communication and coordination across departments, enhancing organisational cohesion and effectiveness
Empower your workforce:
• Invest in people and change management to cultivate a skilled and motivated team capable of driving successful transformation initiatives

Discussing the Most Current Topics:
• Operational Excellence
• Business Improvement
• Automation
• Improving Workflow
• Operational Advancement
• Process Innovation
• OPEX Culture & Curation
• Leveraging Technology

2024 Speakers

Sheetal Kapoor
Chief Financial Officer, Victorian Ombudsman

Christine Tipton
Chief Operating Officer, Sustainability Victoria

Mandy Young
Director, Business Integration and Improvement, People and Business Services, Department of Transport and Planning

AJ Karliner
Chief Procurement Officer, Victoria Police

Zane Zhao
Assistant Secretary, Digital Security and Operations, Department of Workplace and Relations

Lee Hutchison
Senior Director, eHealth QLD

Kal Marshall
Regional Vice President – Public Sector APJ, Appian

2024 Partners

• Appian
• Datacom
• PEGA
• Nintex
• Basware
• Adapt Ovate
• Bluewater
• Iron Mountain
• Escient
• Intertek Sai Global
• SPP