Operational Excellence Week Canada 2020 | International Quality and Productivity Center | 18 October 2020 | Pan Pacific Toronto, 900 York Mills Rd, Toronto, ON M3B 3H2, Canada

Your business is facing more volatility, complexity and risk than ever before.

With markets shifting, regulations changing, and pressure to increase efficiencies in your operations - how can you deliver Operational Excellence?
We'll show you how at Operational Excellence Week Canada. Next year's program will bring you over 50 case studies and show you how to eliminate inefficiencies in your operations, drive customer excellence, harness digital transformation and build a sustainable culture of operational excellence.

We’ve added all new tracks on Leadership & Culture, Process Excellence, Business Transformation, Lean, Customer Excellence, Digital Excellence and Operations Management Systems.

2020 Speakers

Les Cyfko
Director, Engineering & Continuous Improvement, PepsiCo

Amar Narain
CIO & Vice President, Information Technology, Pizza Pizza

Barb Callander
Vice President, Operations Excellence - Six Sigma & Learning, Maple Leaf Foods

Sharif Barakzai
Director, Business Process Improvement, Loblaws

Robert Phillips
Associate Vice President, Finance Continuous Improvement, Canadian Tire Corporation

Michelle Boutin
Director, Technology PMO, Rogers Communications

Julie Thyne
Global Continuous Improvement Lead, Dow Chemical

Abhinav Suri
Head, Wealth Process Excellence, TD

Anu Pujji
Principal, Operational Excellence, Amazon

Kentia Dazulma
Director, Data & Analytics and Information Management, Transport Canada

Beth O'Connor
Director, Operational Excellence & Execution, Visa

Matthew Vaccari
Director, Operational Excellence, Canada Life

David During
Director, Process Improvement & Innovation, The Hospital for Sick Children

Natashia Dunham
Director, Finance Shared Services, Sobeys

Krish Gupta
Senior Vice President & CFO, CRH Canada

Uma Gopinath
Head of Technology & Innovation, Lush Fresh Handmade Cosmetics

Elizabeth Dare
Director, Strategic Business Improvement, Johnson & Johnson

Kim George
National Manager, Enterprise Business Solutions, Toyota Canada

Sachin Ahuja
Senior Program Manager, Telus

Rajeev Pydi
Head of Process Optimization, Kellogg Canada

Leanne van Zwieten
Director, Process Improvement, Rogers Communications

Simon Racicot-Daignault
Senior Director, Generation and Maintenance, Hydro-Quebec

Betty Parston
Vice President, NAM Lean Office, Schneider Electric

Jim Hinderks
Vice President of Global Operations & Supply Chain, Continuous Improvement, Hertz

Julia Mauer
Director HRBP, Global Growth, McCain Foods

Allan Measor
Vice President of Business Transformation and Customer Enablement, Moneris

Jose Pires
Founder and President, Global Excellence & Innovation

Christian McDermott
Country Manager, Voovio

Frederic Brosseau
President & Founder, Akuting

Robert Hutcherson
CEO & Founder, Optimize Consulting, Inc.

Lee Winters
Senior Director, Strategy Optimization, Optimize Consulting, Inc.

Franz Gangl
Director of Professional Services and Principal Consultant for Digital Transformation, Ricoh Canada

2020 Sponsors and Partners

ASSOCIATE SPONSORS:
• Accruent
• Akuting
• Optimize Consulting
• RICOH

MEDIA PARTNERS:
• Association of Business Process Management Professionals
• Canadian Propane Association
• Fintech Finance
• IPP&T Magazine
• Inspectioneering
• Manufacturing Journal
• MRO
• PEMAC Asset Management Association of Canada
• PEX Network
• Process West
• RiggerTalk.com
• Shared Services and Outsourcing Network (SSON)