OPEX Exchange 2018 | Process Excellence Network | 11 July 2018 | Chateau Elan Winery and Resort, 100 Rue Charlemagne Dr, Braselton, GA 30517, USA

An Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. The Exchange is an intimate environment that creates connections which become long-term partnerships. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups. The consultative one-to-one business meetings between attendees and solution providers are carefully scheduled throughout the Exchange to meet your specific business needs

EXCLUSIVE
Access to the Exchange is limited. Exchange delegates and sponsors are handpicked based on their ability to contribute at a strategic level, creating the ideal environment for idea generation. The OPEX Exchange is capped at 70 attendees, creating the optimal value of your time, peers, business meetings, and speaker events. You can expect only the cream of the crop to be in attendance.

STRATEGIC
A true peer-to-peer environment means that the executives taking the stage and those in attendance are of the same seniority level. The OPEX Exchange brings together a unique group of the most active contact center executives in the world today as they not only work to execute today’s plan but also develop the strategy for tomorrow.

BUSINESS-ORIENTED
A true peer-to-peer environment that sparks inspiration from Keynote Sessions, Think Tanks, MasterClasses, and 1:1 Business Meetings as you make connections with most innovative and cutting edge executives and solution providers in the industry today.

2018 Speakers

Nigel Thurlow
Chief of Agile, Toyota

Karen Murrell
Chief of Emergency Medicine, Kaiser Permanente

Beric Alleyne
COO - Diversity & Inclusion, eBay

Jonathan Zwang
Former SVP IT Infrastructure,Ralph Lauren

Christy Hartner
Senior Vice President Advisory Services, Commerce Bank

Gregory North
Founder & President, Globe North

Madhuri Adettiwar
COO - Head of Program Management & Operations, GE Digital Solar

Alex Bacchetti
Chief Operating Officer, AMITA Health

Susan Brown
Executive Vice President, Wholesale Operational Excellence, SunTrust Bank

Ricardo Badillo
Director, Business Process Management and Automation, Western Union

Eugene Fernandez
Manager, Process Improvement, Marathon Petroleum Company

Karen Eber
Global Culture & Executive Development Leader, GE Power

Clint Westbrook
Vice President of Global Operational Excellence, Aramark

Milos Kresojevic
Global Innovation Architect. Freshfields Bruckhaus Deringer

Kevin Duggan
Founder, Institute of Operational Excellence

Dr E.J Johnson
Managing Organizational Excellence Consultant, Christiana Care Health System

James Holthaus
Director of Continuous Improvement, Kaplan Professional

Maria Swainson
Director, Cyber Security Services, Symantec

2018 Sponsors

• Acadia
• Covius
• Embark
• Nividous
• OpusWorks
• Signavio
• The Achieve Institute
• The LoBue Group
• Thoughtexchange
• UiPath
• Workiva

2017 Sponsors

• Bizagi
• Catalant
• Celonis
• Co-Creation Partners
• Drive, Inc
• IBM
• IMPRIVA
• Microsoft
• Pariveda
• Prolifics
• TrackVia
• Wilson Perumal & Company Inc.