Venue
Philadelphia Marriott Downtown
Philadelphia Marriott Downtown, Guest Entrance At, 1201 Market Street, 1200 Filbert St, Philadelphia, PA 19107, US

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Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Wed Sep 27 EDT - Thu Sep 28 EDT (about 1 year ago)
Location Philadelphia Marriott Downtown
Guest Entrance At, 1201 Market Street, 1200 Filbert St, Philadelphia, PA 19107, US
Region Americas
Details

Pharma is at an inflection-point. Now more than ever do marketers need a solid CX engagement foundation to grow in a world of reduced access.

Have you successfully undergone a digital transformation within your organization to adjust to today’s remote healthcare engagement challenges?
Are you a master of executing a seamless end-to-end omni-channel experience for your customers?
Do you have a framework in place digitally geared around the voice of your customers?
Join 160+ senior pharma marketers and CX professionals at 2023’s “TED-styled” Summit to delve into a plethora of new strategies for achieving end-to-end seamless omnichannel experiences, driving healthcare – all under one roof.

Speakers

2023 Speakers

Bryan Kramer
CEO, TED Speaker, Author, Disruptor, Purematter

Patricia Davidson
Global Director, Voice of Customer, Novartis

Tim Natal
Associate Director, US Oncology Consumer Marketing Analytics, Merck

John Cairns
Global Head of Digital, Oncology, Sanofi

William Veltre
Director, Onmi-Channel Experience, Strategy & Planning, Bristol Myers Squibb

Jessica Leachman
Director, Digital Customer Experience, Novavax

Zachary Capetola
Director, Oncology Digital Marketing, Merck

Lisa Britton
Director of Commercial Platforms and Customer Experience, Akili Interactive

Bryan Cohen
Director, Digital Content Systems, Moderna

Karen Root
Director, Experience Strategy, Boehringer Ingelheim

Arun Thachi
Director, Head of IT Marketing & Sales - Omnichannel Ecosystem, Boehringer Ingelheim

Monica Tai
Director, Launch Excellence, Commercial Strategy & Operations, Johnson & Johnson

Stephanie Grgurich
Head of Customer Experience, Sanofi

Matthew Smith
Senior Principal, New Commercial Models & Digital HealthSenior Principal, New Commercial Models & Digital Health, IQVIA

Gaetan Akinrolabu
Director, Corporate Marketing and Digital Media, Mirati Therapeutics

Jared Shechtman
Digital Pharma Marketing Leader, Eisai

Karthik Sankaralingam
Director, Customer & Business Insights, Bayer

Danny Flamberg
Vice President, Strategy, HCP, LiveWorld

Brittany Brooks
Director, Integrated Experience Planning, Novartis

Beth Crouse
CEO and Founding Partner, 2nd Spark

Taryn Reed
Global Head of Customer Experience,, Zoetis Inc.

Robert Heller
President, Heller, Inc

Sponsors & Partners

2023 Sponsors

• 2nd Spark
• Live World
• Deep Intent
• VMLY&R
• PatientPoint
• Narvar
• OmniCom Group
• Customer Insights Ai
• Mobile Locker
• Motion Strand
• 83 Bar
• Acto
• Optimize Rx
• 3FX
• Appnovation
• Sermo