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Event Date Thu Dec 16 EST (about 1 month ago)
Location Online
Region Americas

Increased competition, FinTechs, and political pressures are changing the environment for noninterest income. These shifts can create opportunities and/or potential strains to earnings. As a result, institutions are looking for solutions to offset pressure on overdraft fees, NSF, interchange income, along with other income streams. How can institutions improve service to members while protecting or increasing earnings for the future?

In this roundtable, Rob Johnson, President from c. myers, and Tony Hildesheim, COO at Redwood Credit Union, will share ideas and considerations while also drawing ideas from the participants. Some of the topics will include considerations around and the potential impacts to:
• Overdraft protection and NSF – angles to consider in the evaluation of changing or eliminating the program
• Payments and interchange income – BNPL, P2P, P2B, etc
• Improved service and creating value for members
• Adjusting sources of revenue to offset earnings pressure


2021 Speakers

Rob Johnson
President, c. myers

Tony Hildesheim
Chief Operating Officer, Redwood Credit Union