Power IT Operations Business Value With a Service Provider Mindset 2023 | Gartner | 16 November 2023 | Webinar
Venue
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| Event Date |
Fri Nov 17 UTC (about 1 year ago)
In your timezone (EST): Thu Nov 16 7:00pm - Thu Nov 16 7:00pm |
| Location | Webinar |
| Region | All |
Details
Business optimization requires continuous, proactive IT engagement and business acumen to deliver and achieve better business outcomes. As trusted service and product providers, CIOs often balance divergent and contradictory roles to successfully provide value to their internal customers. As a result, CIOs must run IT like a service provider business to deliver differentiating technology capabilities that optimize business performance. They need to deliver quality products and services at competitive prices to remain viable, all while seeking ways to enhance product and service offerings to improve customer outcomes and satisfaction. Join this free webinar, where Gartner expert Monika Sinha explores how IT organizations can think and act regarding business value and outcomes to support technology-driven enterprise transformation efforts.
• Establish a business office to run IT as a valued business service partner
• Shift from a project-aligned to service-/product-aligned delivery structure
• Proactively identify new and innovative services that address emerging opportunities
Speakers
2023 Speaker
Monika Sinha
VP Analyst, Gartner