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Event Date | Tue Oct 25 EDT - Wed Oct 26 EDT (about 2 years ago) |
Location | Digital Conference |
Region | All |
SSON Research & Analytics reports that 46% of survey respondents have invested in process tools like process mining, business process management (BPM) and process discovery, or are looking to in the next 6-12 months. However, a quarter of them have only mapped between 1-10 processes. More importantly, that customer satisfaction ranks as the top metrics for benchmarking shared services success.
Join us, to learn how process tools can identify bottlenecks, improve performance and redesign processes to be customer centric and end-to-end at scale.
2022 Speakers
Miguel Vazquez
Financials Operations & Head of Robotics Process Automation LatAm, American Tower
Kimberly Sawyer
VP of Product for Intelligent Automation and Business Process Engineering, American Express
Chris Knapik
Process Transformation Senior Director, PepsiCo
2022 Sponsors
• Skan.ai
• EdgeVerve
• Nintex
• SSON Analytics