Venue
Digital Conference

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Event Date Tue Oct 25 EDT - Wed Oct 26 EDT (about 2 years ago)
Location Digital Conference
Region All
Details

SSON Research & Analytics reports that 46% of survey respondents have invested in process tools like process mining, business process management (BPM) and process discovery, or are looking to in the next 6-12 months. However, a quarter of them have only mapped between 1-10 processes. More importantly, that customer satisfaction ranks as the top metrics for benchmarking shared services success.

Join us, to learn how process tools can identify bottlenecks, improve performance and redesign processes to be customer centric and end-to-end at scale.

Speakers

2022 Speakers

Miguel Vazquez
Financials Operations & Head of Robotics Process Automation LatAm, American Tower

Kimberly Sawyer
VP of Product for Intelligent Automation and Business Process Engineering, American Express

Chris Knapik
Process Transformation Senior Director, PepsiCo

Sponsors & Partners

2022 Sponsors

• Skan.ai
• EdgeVerve
• Nintex
• SSON Analytics