Recovery and Collections Summit 2024 - Middle East | The Future Event | 20 February 2024 | Sheraton Riyadh Hotel & Towers, King Abdullah Road, Junction Of King Fahad And, Riyadh 11623, Saudi Arabia

There is a degree of infamy attached to field collections in many Middle Eastern countries. There are many cultural implications to consider, and many an instance of corruption and unscrupulous tactics.

In the Middle East, debt collection is more complicated than anywhere else in the world (with Saudi Arabia and the UAE topping the charts for tough debt collection). This is down to several factors, such as antiquated payment terms, outdated court practices, and needlessly complicated insolvency regulations.

Slow payment is a cultural norm and commercial practice: - Companies' cash flows are impacted by usual long terms - Religious holidays slow down the economy of the entire region.

The latest modification to Reg F, lenders' digital-first strategy to engaging with consumers, and the improving economy are all going to make things more difficult for third-party collectors. Changes in customer behaviour and the termination of industry-specific moratoriums are exacerbating the situation.

To discuss the latest technology and digital transformation strategies to overcome challenges and empower organizations to be future ready, strengthening operations, increasing productivity, and improving customer experience in the Debt & Loan Collections, Subscriptions & Renewals and Credit systems. Join the talks and showcase your solution to the right pool of attendees in the Collections space and connect with most potential decision makers from top organizations from the MENA region.

Key Topics to Be Covered:
• Understand consumer sentiment and preffered channels
• Weaving collections and recovery into business strategy
• Maintaning a positive customer experience during collections
• Talk Techs: Digitizing collections for faster debt recovery
• Managing Multichannel debt collection model: Rise of E commerce subcriptions & renewals
• The importance of "self service" platforms
• Decoding the scope, scale and challenges of the BNPL

Who Must Attend
• VP and Director Collections
• Country Heads, Global Heads
• VP’s / CEO / COO
• Chief Business Officers
• Head of Collections/legal
• Collection Managers
• Head of Collections
• Head of Renewals
• Head of Persistency
• CXO- Customer Experience
• Head of Digital Initiatives
• Head / VP / Director /Fraud/Legal
• Chief Technology Officer
• Head Of Innovation
• Assistant Vice President
• Chief Revenue Officer
• Chief Strategy Officer
• Head Of Omni Channel

2024 Speakers

Khadija Al Hammady
Deputy COO, at RAKBANK

Mohammed Jadher
Chief Operating Officer, at Tamweel Aloula

Dr. Abdulrahman Abukhalid
The Chairman CEO, of The Arabian Giant Group LLB

Mousa Albahrani
General Manager, GCC Credit and Collections Future Pipe Industries

Ayman Al-Wadi
Group Executive Chairman, of Aw Holding Int'l

Badr Alyamani
Director, of Finance Support Services Bupa Arabia

Wassim Farrage
Head of Collections, at Al Ahli Bank of Kuwait

Hussein Shohdy
Director of Credit Management, at Bupa Arabia

Abdullah Mukhtar
Director, Collection & Violations ESNAD

Waleed Alshammari
Senior Collections Manager, at Al Yusr Leasing and Financing

Younis Al Sulaimi
Head, of Collection & Recovery Alizz Islamic Bank - Oman

Israa Abdulla
Registered Arbitrator and Expert Arbitration Counsel, at RAALC Law Firm

Dr Mohamed Mahran
Senior Legal Consultant, at RAALC Law Firm

Ahmed K. Al Balushi
Sr. Claims & Recoveries Manager, Credit Oman SAOG

Ihab Aboulezz
Visionary Business Leader and Founder, of Green Lines Group

Ayse Burcu Arslan Demirtas
Managing Director / Founder, ARS Consultancy - Turkey

Hassan M. Musalli
Head of Credit, Sadafco, Credit Control & Reporting

Philippe Lescroart
Head of Sales, at Cedar Rose

Kjell Hegstad
Gen AI and Digital Transformation Executive, Cirruslabs

Adam Kocsis
Partner, Sales Consulting Director, at Loxon

Muhammad Nadeem
Group Credit Control Manager, at BCI

Viktor Lechman
Growth Partner, at Lekvi Group

Ankur Srivastava
Chief Business Officer, at Creditas Solutions pvt ltd

Sagarika Chakraborty
CEO, at IIRIS

Stefan Cohrs
SVP Cross-border Center, at EOS

2024 Partners

PLATINUM PARTNER:
• Loxon

OFFICIAL LEGAL PARTNER:
• Abdelaziz Alkhamiri Advocates & Legal Consultants

EXCLUSIVE DEBT MANAGEMENT PARTNER:
• AW-Holding

GOLD PARTNER:
• Creditas

SILVER PARTNERS:
• Green Lines Debt Collection
• Credit Oman
• Beveron Technologies
• ARS Consultancy
• Taswia