Savant eCommerce 2024 - Munich | Savant Events Ltd. | 8 October 2024 | Hilton Munich City, Rosenheimer Str. 15, 81667 München, Germany

This event is your best way to make meaningful connections with senior peers and stay up-to-date with the most pressing industry trends. At the event, you’ll meet 140+ Heads of eComm, CX, Digital, Marketing, Loyalty and CRM from the region’s top brands and retailers.

Attend to hear inspiring stories, learn from interactive discussions, and forge valuable new connections to help you:
• Leverage new technologies to improve your eCommerce business
• Create amazing and memorable CX to drive customer loyalty
• Carry out a digital transformation to make your eCommerce business bigger and better
• Ensure a seamless omnichannel experience for your customers
• Improve your sustainability to become an appealing business
• Drive customer acquisition and retention with highly strategic and impactful marketing campaigns
• Utilise social media trends and influencers to increase your outreach

This event is a cross-industry event for all verticals in retail, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, entertainment, FMCG and all other digital professionals who want to keep up to date with all the latest trends and developments. Pureplayers, omnichannel retailers, brands and manufacturers are all represented at the event, ensuring two days of diverse and enriching knowledge sharing and networking.

Attendees and speakers are leading thinkers in the industry, with cross-industry perspectives coming in from innovators from other sectors that have directly translatable benefits in retail.

In order to facilitate these frank and open discussions we curate various networking and interactive sessions including out-the-box-sessions like “pub-quiz” networking sessions and design thinking labs.

Key topics to be discussed:
• Leverage new technologies to improve your eCommerce business
• Create amazing and memorable CX to drive customer loyalty
• Carry out a digital transformation to make your eCommerce business bigger and better
• Ensure a seamless omnichannel experience for your customers
• Improve your sustainability to become an appealing business
• Drive customer acquisition and retention with highly strategic and impactful marketing campaigns
• Utilise social media trends and influencers to increase your outreach

2023 Past Speakers

Pierre Delattre
Head Digital, Decathlon

Matthias Conrad
Global Digital Marketing, Adidas

Maike Abel
Head of Media, CRM & Content, Nestle

Serkan Otles
Senior Director, Global Head of Business Development, Philips

Johannes Montag
Head of eCommerce, PICARD

Natacha Gossler
CEX Strategy, BMW Group

Florian Heuberger
Head of Media & Digital Marketing, MediaMarkSaturn

Dr. Katharina Behme
Director CRM & Marketing Intelligence, Mytheresa