Venue
Greater Columbus Convention Center
Greater Columbus Convention Center, 400 N High St, Columbus, OH 43215, US

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Event Date Tue Apr 3 EDT - Thu Apr 5 EDT (over 6 years ago)
Location Greater Columbus Convention Center
400 N High St, Columbus, OH 43215, US
Region Americas
Details

The Operations Summit provides insight and ideas to help your entire DTC operations achieve efficiencies and improved customer experiences. From warehousing and workforce management, ecommerce and contact centers, inventory and order management to payment processing; from pick, pack and ship to delivery and returns; technology, automation and systems integration, to transportation and global operations. All need to come together to create one seamless, cost efficient, customer-centric operation.

Speakers

2018 Speakers:

Jon Ambrose
COO, Co-Founder, Rosie

Kirk Anderson
EVP, North American Sales, Snapfulfil

Matthew Arevalo
Co-Founder, Chief Experience Officer, Loot Crate

Brent Bachochin
Vice President, Distribution Operations, Cornerstone Brands

Jim Barnes
Senior Managing Partner, President, CEO, enVista

Brian Barry
President, F. Curtis Barry & Company

Mark Baum
Chief Collaboration Officer, Food Marketing Institute

Joe Bobko
Vice President, Transportation, Boxed.com

Brett Briley
Senior Manager of Customer Experience-Logistics, American Eagle Outfitters

Sangie Brooks
Senior Manager, Inbound Processing and Returns, Neiman Marcus

Jim Brownell
COO, American Freight Furniture

Frank Burkitt
Managing Director, AlixPartners

Jim Burns
Director of Marketing, Shorr Packaging Corp.

Rich Byrnes
Vice President, Omnichannel Logistics, rue21

Chad Caperelli
Director of Product Management, Operations and Technology, Radial

Andrew Caravella
Vice President of Strategy & Brand, Sprout Social

Dean Chapman
Director of Corporate Carrier Relations, Essendant

Fang Cheng
CEO, Linc

Manish Chowdhary
Founder and CEO, Pulse Commerce

Cary Cusumano
Manager, Ease of Commerce Marketing, Customer Experience, Verizon Enterprise Solutions

Harry Drajpuch
CEO, Amware Logistics

Rick Duley
Director of Network Fulfillment, Belk

Chris Elliott
Managing Consultant, Blue Horseshoe

Judith Engelsen-Daub
Director of Key Account Management, GEODIS

Harlan Eplan
Senior Vice President, Business Development, Radius8

Daniela Forte
Content Manager, Multichannel Merchant

Justin Garrity
Vice President of Display, Commerce and Integration, Sprinklr

Patrick Gill
Co-Founder, CEO, eCommerce Outdoors

Glenn Gooding
President, iDrive Logistics

Tamir Gotfried
General Manager, Americas, Bringg

Austin Graff
Director of Operations, SweatBlock

Patrick Grayam
Distribution Operations Manager, Lane Automotive

Michael Griffiths
Vice President, Marketing and Communications, Retail and Commerce Services, Pitney Bowes

Chadwick Hamby
Senior Director, Ecommerce Operations, GNC

Jeremy Hanks
CEO, Dsco

Corey Harris
Vice President of Operations and Customer Care, ipsy

Martin Hickey
Senior Manager, Direct-to-Consumer Team, Fruit of the Loom

Ian Hobkirk
President, Commonwealth Supply Chain Advisors

Tim Holody
COO, Seta Corp.

Alex Houston
Senior Consultant, enVista

Robert Iaria
General Manager, Reverse Logistics, C.H. Robinson Worldwide

Krish Iyer
Director of Strategic Alliances, ShipStation

Ben Johnson
Vice President, Operations, Casey's Distributing

Dayna Johnson
Vice President, Fulfillment Operations, Uniform Advantage

Deanna Kaufman
Manager, Solutions, FedEx Services

Peter Keller
Founder and CEO, Fringe Sport

Adrian Kumar
Vice President, Solutions Design, North America, DHL Supply Chain

Nicole Lee
Director of Operations, SaddleCreek

Steven Linn
Vice President of Operations, Alex and Ani

Dave Lodwig
Account and Marketing Executive, Conveyco

Akshay Madane
Senior Manager, Kurt Salmon

Rob Martinez
CEO and Co-Founder, Shipware LLC

Scott Michaelis
Chief Operating Officer, Southern States Cooperative

Raymond Miller
CEO, My Wedding Reception Ideas

Sajid Mohamedy
Vice President, Strategy and Operations, Nisum

Bill Monk
Director, Distribution, GNC

Eric Moriarty
Vice President, B-Stock Solutions

Joe Morrow
Senior Director, Logistics and Operations, Samsung Electronics America

Steve Mulaik
Partner, Crimson & Co

Ken Myers
Director, Packaging & Automation, Tension Packaging & Automation

Steve Nicholas
Former Director, Omnichannel Operations, Express

Steve Norris
Director, Dynamics Solutions Architecture, TrueCommerce

Melanie Nuce
Vice President of Apparel and General Merchandise, GS1

Mike O'Brien
Senior Content Manager, Multichannel Merchant

Derek O'Carroll
CEO, Brightpearl

Scott Palmer
COO, Spikeball

Brad Pawlowski
Managing Director, Supply Chain Practice, Accenture

Dave Phillips
Director Global Operations and Logistics, Nike, Inc.

Eva Ponce
Executive Director, MITx MicroMasters in Supply Chain Management, MIT Center for Transportation and Logistics

Bruce Pullens
Director of Customer Service, Strategy & Customer Insights, Lane Bryant

Thomas Retz
Director, Outbound Transportation, Ascena Retail Group

Peter Roberts
COO, Zenda, ProShip

Tushon Robinson
Senior Vice President, Product and Innovation, Newgistics

Conrad Schlesinger
Distribution Manager, Woolrich

Jason Seemann
Senior Manager, Omnichannel and Order Management, Abercrombie & Fitch

Douglas Smith
Vice President, Direct-to-Consumer Operations, Boot Barn

Marc Smith
Director, Strategy and Ecommerce Market Development, Canada Post

Michael Smith
Senior Vice President, Omnicommerce, Stage Stores

Kara Soulia
Director of Operations, Vermont Country Store

Mike Starkey
Senior Vice President, Information Systems, Performance Bicycle

Angie Stocklin
Co-founder/COO, One Click Ventures

David Strobelt
SVP, Chief Information and Supply Chain Officer, Modell's Sporting Goods

Ivan Tchakarov
Director, Operations, Google Express

Joe Testa
SVP, Customer Success, OpenMethods

Erin Van Remortel
Customer Experience Strategist, Verizon Enterprise Solutions

Krishna Venkatasamy
Chief Technology Officer, Lucas Systems

Chris Vodola
Client Insights Director, StellaService

Alex Volakis
Senior Omnichannel Strategy Analyst, Abercrombie & Fitch

Jim Wells
Vice President of Transportation, Distribution and Channel Logistics, Starbucks

Bruce Welty
Chairman and Founder, Locus Robotics

Landon West
Application Engineer, Storopack

Melonee Wise
CEO, Fetch Robotics

Sponsors & Partners

2018 Sponsors and Exhibitors:

HEADLINE:
• Pitney Bowes Commerce Services

PLATINUM:
• Bringg
• ProShip, Inc.
• Shorr Packaging Corp.
• Tension Packaging & Automation

GOLD:
• Green Mountain Technology
• PFS
• Port Logistics Group
• Radial
• Saddle Creek Logistics Services
• SEKO Logistics
• UPS

PREMIER:
• B-Stock Solutions
• DHL eCommerce
• Engineering Innovation, Inc
• FLEXE
• GEODIS
• Hy-Tek Material Handling, Inc.
• IDS
• Matthews Automation Solutions
• MNP The Solution
• Shipware, LLC
• Speed Commerce
• Transportation Insight
• VARGO Companies

EXHIBITORS:
• Ability Commerce
• AFMS
• AHS, LLC
• Ameridial
• APC Postal Logistics
• Ascension Logistics
• Asendia USA
• Automated Packaging Systems
• Avcomm Solutions, Inc.
• Brightpearl
• Calumet Carton Co.
• Canada Post
• Chetu
• Chicago Tag & Label
• Commonwealth Supply Chain Advisors
• Complemar
• Conexiom by ecmarket
• Conveyco
• CPT Intelligent Technologies, Inc.
• Crimson & Co.
• Customer Direct
• Dematic
• DK Fulfilment Ltd
• Easy Post
• Elite Supply Chain Solutions
• Engineering Innovation, Inc
• enVista
• Etail Solutions
• Five Star Call Centers
• Global Delivery Network
• Global Response
• GWS Operations LLC
• Hydrian Inventory Optimization
• Inmar
• International Bonded Couriers, Inc.
• Intertape Polymer Group
• LaserShip
• LJM Group
• Lucas Systems
• MACH Software
• Magnetic Ticket & Label
• Natural Solutions
• NewCastle Systems
• ODW Logistics,Inc.
• OnBrand24
• OnTrac
• PAC Machinery
• PAC Worldwide Corporation
• Print.Save.Repeat.
• Qoowa
• Rethink-Staffing
• Roadie
• ScanData Systems
• Sealed Air Corporation
• ShipEngine
• Shippo
• Shipworks
• SKU2U Fulfillment
• Snapfulfil
• Stamps.com/Endicia
• StrategIQ Commerce
• Systems Logic
• Taylored Services
• Thill Inc.
• TrueCommerce
• United States Postal Service
• Veraction
• Visible Supply Chain Management
• Voxware
• Wonolo
• WRH Global Americas