Venue
Virtual Event
Virtual Event

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Event Date Tue Apr 13 EDT (over 1 year ago)
Region All
Details

Need an answer key? Customer service questions arise every day regarding deposit regulations, check holds, cash availability, timeframes, transaction limits, and more. Ensure you can answer these questions, including new transaction limit changes under Reg D. The cheat sheet and hold chart provided will increase accuracy and understanding.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Describe check hold categories and timeframes
• Distinguish between remotely created checks and other items
• Differentiate between checks deposited via remote deposit capture and other deposit methods
• Identify which checks are subject to Check 21’s specific requirements
• Understand Reg D’s new changes to transaction limitations

WHO SHOULD ATTEND?
This informative session is designed for frontline staff, call center employees, check handling personnel, compliance staff, and auditors.

TAKE-AWAY TOOLKIT:

• Check hold chart
• Check 21 cheat sheet
• RDC liability flowchart
• Employee training log
• Interactive quiz