SSO Digital Week Europe 2022 | Shared Services & Outsourcing Network (SSON) | 20 June 2022 | Online

SSON's 2022 State of the Industry Survey found the top 3 objectives for European GBS and shared services are to digitise data, leverage more automation platforms and rethink their operating model. In fact, 47% of the surveyed European market are transitioning or plan to transition to a GBS model in the next 3-5 years. This is no surprise when more than three quarters of surveyed respondents provide services to multiple countries while only a fifth service a single country.

What does this mean? In order to deliver seamless service across differing regional offices, digitised data, automation and GBS are key to ensuring connected, de-siloed operations.

2022 Speakers

Monika Moser
Head of TBS Procurement Solutions and Global TBS Hub Lead, Takeda

Helen Emmett
CFO Global Finance Services, Experian

Sigra Sharma
Regional Head Process Improvement - Continental Europe and the UK, Schlumberger

Gabor Kovacs
Demand to Pay Manager, Roche Services (Europe) Ltd.

Etienne Grisvard
Head of TBS Experience, Takeda Business Solutions, Takeda Pharmaceuticals

Jordan Mullins
Head of Editorial, SSON

Rochelle Hood
Head of Product & Customer Insights, Glantus

Dr Ing. Arne Conrad
Head of Process Automation Hub DTO, thyssenkrupp Materials Services GmbH (tkMX)

Kevin North
Head of Customer Success EMEA, AppZen

Tom Bangemann
Head of Data Development & Research, SSON Research & Analytics

Jana Wendenburg
Business Development Manager, Insiders Technologies

Ishan Sellahewa
Training Delivery Manager, Nintex

2022 Sponsors

• AppZen
• Glantus
• Insiders Technologies
• Nintex
• SSON Research & Analytics