The 3rd Chapter Seminar – Australia 2019 | ICPAK | 10 September 2019 | DoubleTree by Hilton Melbourne, 270 Flinders St, Melbourne VIC 3000, Australia

In the face of rapidly changing business environment, it is more important than ever that organisations understand the building blocks of their business models and get ready to face the disruptive forces from the external environment. Disruptive technologies have been introduced and stakeholder expectations are shifting too with globalization at unprecedent speeds in economic history. This means that a business model which worked yesterday could fail tomorrow and threaten the organization’s survival. As the social characteristics of each of the generations that constitute the workforce mutate over time, there will be urgent need to selectively apply appropriate employee engagement drivers that speak to each generation in the organization. Heightened ethical concerns from regulators and society place a huge responsibility to senior executives and boards to put in place interventions to encourage ethical behavior and stamp out corruption across the business to safeguard corporate reputation and society’s overall trust in organizations.