The Future of Customer Experience for The Public...

Venue

Movenpick Hotels and Residences

Movenpick Hotels and Residences, District, Northern Ring Branch Road, Exit 4 Al Ghadeer, Riyadh 13311, KSA

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Event Date	Tue Oct 3 +03 (about 1 year ago) In your timezone (EST): Mon Oct 2 5:00pm - Mon Oct 2 5:00pm
Location	Movenpick Hotels and Residences District, Northern Ring Branch Road, Exit 4 Al Ghadeer, Riyadh 13311, KSA
Region	EMEA

Details

Today, citizens anticipate more from public sector organizations as they have become accustomed to prompt, convenient, and seamless services from the private sector. This poses a challenge for public sector organizations in meeting the expectations of citizens, employees, businesses, and stakeholders.
Addressing this challenge is key to helping public sector organizations drive a mature digital experience and overall national transformation strategy that seeks to enhance community engagement and quicken economic growth in this new digital era.
Join us at this boardroom as we bring together CX and IT leaders from leading public sector organizations as well experts and thought leaders from Sprinklr to discuss latest best practices and solutions such as AI-driven unified customer experience management (Unified-CXM) platform that combines citizen services across social media, voice, and digital channels to offer personalized experiences to citizens anytime and anywhere.

Speakers

2023 Speakers

Dr. Ghada Aldrees
General Manager of Visitor Experience, National Event Center, Saudi Arabia

Mohamed Amer
Lead Solution Consultant, Sprinklr

Roland Boulos
Avp, Solution Consulting, Sprinklr

Muayad Al Kabbani
Regional Manager, Sprinklr

Sponsors & Partners

2023 Sponsors

• DigiConnect
• Sprinklr