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Event Date |
Tue Jul 5 CEST - Wed Jul 6 CEST (over 2 years ago)
In your timezone (EST): Mon Jul 4 6:00pm - Tue Jul 5 6:00pm |
Location |
Hilton Frankfurt City Centre
Hochstraße 4, 60313 Frankfurt am Main, Germany |
Region | EMEA |
The customer in focus
Customer behavior did not change significantly due to Corona - banks have to provide their customers with innovative and convenient digital solutions at all times. The banking app is increasingly coming into focus. For banks, too, "customer centricity" means consistently focusing on the customer and aligning the offers accordingly. At the same time, the competition is enormous, especially in the retail market. Traditional credit institutions, online banks and fintechs are in competition.
It also remains to be seen how the big digital players like Meta, Alphabet and Apple will act in the future. The established banks are therefore under pressure from several sides and have to adapt to changed market conditions.
2022 Speakers
Elizabeth Atzler
Bank correspondent, Handelsblatt
Stefan Bart
Chief Executive Officer, Oldenburgische Landesbank
Dr Sven Deglow
Co-Chief Executive Officer, Consorsbank
Gerrit Dietz
Head of Industry, Financial Services DACH, Meta
Sascha Dolker
Head of Digitization Management, DWP Bank
Stephan Duttenhofer
Head of Sales and Innovation, infas quo
Phillip Gossow
Head of Sales Private Customers, Deutsche Bank
Anne Halvorsen
Director Key & Institutional Clients Germany, Merck Finck
Thomas Heiserowski
Co-Chief Executive Officer, Europace
Ralph Hientzsch
Managing Director, Consileon
Marion Hollinger
Member of the Management Board of HypoVereinsbank, Private Customers Bank division
Dr Christian Kubitschek
Chief Executive Officer, Anadi Bank
Thomas Lichtenstein
Principal Architect, Financial Services - Google
Dr Torsten Lund
Partner/Shareholder, Berg Lund & Company
Dr Jens Lütcke
General Manager Germany, Solarisbank
Dr Sven Matthiesen
Member of the Board of Directors, Frankfurter Sparkasse
Christian Pascal Meiske
Head of Strategy & Business Development, Barclays
Michael Murg
Chief Executive Officer, Brickwise
Professor Stephen Paul
Chair of Finance and Credit Economics, Ruhr University Bochum
Thomas Schaufler
Member of the Board of Management Private and Small Business Customers, Commerzbank
Dr Rolf Strauch
Chief Economist, ESM
Dr Torsten Stuska
Partners, MOONROC Advisory Partners
Soren Timm
Co-Founder, Something
Lena Vock
Head of Banking Sales DACH, viafintech
Kristina Walcker-Mayer
Chief Executive Officer, Nuri
Dr Ulrich Wiesner
Senior Consultant, FICO
Lars Wilde
Founder and Chief Executive Officer, benfido
Laura Wirtz
Lead of Daily Banking and Payments, ING
Ludwig Zitzmann
Chairman of the Board, Sparkasse Oberpfalz Nord
2022 Partners
PREMIUM PARTNER:
• Consileon
PARTNER:
• BLC
• FICO
• Moonroc
• Viafintech
CORPORATE PRESENCE:
• Finastra