Venue
Hilton Frankfurt City Centre
Hilton Frankfurt City Centre, Hochstraße 4, 60313 Frankfurt am Main, Germany

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Event Date Tue Jul 5 CEST - Wed Jul 6 CEST (over 2 years ago)
In your timezone (EST): Mon Jul 4 6:00pm - Tue Jul 5 6:00pm
Location Hilton Frankfurt City Centre
Hochstraße 4, 60313 Frankfurt am Main, Germany
Region EMEA
Details

The customer in focus
Customer behavior did not change significantly due to Corona - banks have to provide their customers with innovative and convenient digital solutions at all times. The banking app is increasingly coming into focus. For banks, too, "customer centricity" means consistently focusing on the customer and aligning the offers accordingly. At the same time, the competition is enormous, especially in the retail market. Traditional credit institutions, online banks and fintechs are in competition.
It also remains to be seen how the big digital players like Meta, Alphabet and Apple will act in the future. The established banks are therefore under pressure from several sides and have to adapt to changed market conditions.

Speakers

2022 Speakers

Elizabeth Atzler
Bank correspondent, Handelsblatt

Stefan Bart
Chief Executive Officer, Oldenburgische Landesbank

Dr Sven Deglow
Co-Chief Executive Officer, Consorsbank

Gerrit Dietz
Head of Industry, Financial Services DACH, Meta

Sascha Dolker
Head of Digitization Management, ​​DWP Bank

Stephan Duttenhofer
Head of Sales and Innovation, infas quo

Phillip Gossow
Head of Sales Private Customers, Deutsche Bank

Anne Halvorsen
Director Key & Institutional Clients Germany, Merck Finck

Thomas Heiserowski
Co-Chief Executive Officer, Europace

Ralph Hientzsch
Managing Director, Consileon

Marion Hollinger
Member of the Management Board of HypoVereinsbank, Private Customers Bank division

Dr Christian Kubitschek
Chief Executive Officer, Anadi Bank

Thomas Lichtenstein
Principal Architect, Financial Services - Google

Dr Torsten Lund
Partner/Shareholder, Berg Lund & Company

Dr Jens Lütcke
General Manager Germany, Solarisbank

Dr Sven Matthiesen
Member of the Board of Directors, Frankfurter Sparkasse

Christian Pascal Meiske
Head of Strategy & Business Development, Barclays

Michael Murg
Chief Executive Officer, Brickwise

Professor Stephen Paul
Chair of Finance and Credit Economics, Ruhr University Bochum

Thomas Schaufler
Member of the Board of Management Private and Small Business Customers, Commerzbank

Dr Rolf Strauch
Chief Economist, ESM

Dr Torsten Stuska
Partners, MOONROC Advisory Partners

Soren Timm
Co-Founder, Something

Lena Vock
Head of Banking Sales DACH, viafintech

Kristina Walcker-Mayer
Chief Executive Officer, Nuri

Dr Ulrich Wiesner
Senior Consultant, FICO

Lars Wilde
Founder and Chief Executive Officer, benfido

Laura Wirtz
Lead of Daily Banking and Payments, ING

Ludwig Zitzmann
Chairman of the Board, Sparkasse Oberpfalz Nord

Sponsors & Partners

2022 Partners

PREMIUM PARTNER:
• Consileon

PARTNER:
• BLC
• FICO
• Moonroc
• Viafintech

CORPORATE PRESENCE:
• Finastra