The Future of the Contact Center 2023 | CCW Digital | 10 December 2023 | Virtual Event
Venue
What is Qwoted?
Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.
| Event Date |
Mon Dec 11 UTC - Thu Dec 14 UTC (about 1 year ago)
In your timezone (EST): Sun Dec 10 7:00pm - Wed Dec 13 7:00pm |
| Location | Virtual Event |
| Region | All |
Details
This event will act as a year-in-review, covering all of the key trends, challenges and opportunities we saw over the past year. It will also highlight a path forward discussing the necessary resources, strategies and adjustments that must be made to secure a more prosperous future. Will cover all things CX, from the highs to the lows, ensuring that our strategy going forward will stand the test of time. By analyzing their greatest successes and pinpointing chronic mistakes, companies can better understand their contact center operations and make efforts to continuously optimize in 2024.
Speakers
2023 Speakers
Brian Cantor
Director & Principal Analyst, CCW Digital
Brooke Lynch
Deputy Divisional Director and Principal Analyst, CCW Digital
Sponsors & Partners
2023 Event Sponsor
• Ujet.cx