The Latest Consumer Banking Data Uncovered 2022 | Consumer Bankers Association | 26 April 2022 | Webinar
Venue
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| Event Date |
Wed Apr 27 UTC (over 2 years ago)
In your timezone (EST): Tue Apr 26 8:00pm - Tue Apr 26 8:00pm |
| Location | Webinar |
| Region | All |
Details
About the webinar
Discover what’s really keeping banking customers up at night… and running to fintechs in the morning.
This latest consumer survey will reveal what’s working and what’s not for customers at traditional banks — and how banks can do better.
The data shows that while banks continue to make strides in their digital offerings, consumer expectations have skyrocketed during the pandemic. Digital is the default, and siloes and long turnaround times are unbearable to customers.
See the data. Learn from consumers. Hear their stories.
In this webinar, you will learn:
• Exactly what consumers expect from their bank;
• Where and how to make data-based decisions on tech adoption;
• How to evaluate new initiatives;
• How to lead change in your bank from a position of knowledge.
Speakers
2022 Speaker
Eytan Morgenstern
Communications Director, Lightico
Rich Corriss
Director of Customer Success, Lightico, Former Vice President, JP Morgan Chase