The Retail Hive: Exchange, Bedfordshire 2021 | The Hive Network | 16 September 2021 | Luton Hoo Hotel, Golf & Spa, The Mansion House, Luton LU1 3TQ, UK
Venue
Luton Hoo Hotel, Golf & Spa
Luton Hoo Hotel, Golf & Spa, The Mansion House, Luton LU1 3TQ, UK
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| Event Date |
Thu Sep 16 UTC - Fri Sep 17 UTC (about 3 years ago)
In your timezone (EST): Thu Sep 16 4:00am - Fri Sep 17 1:00pm |
| Location |
Luton Hoo Hotel, Golf & Spa
The Mansion House, Luton LU1 3TQ, UK |
| Region | EMEA |
Details
If in 2021/2022 your mandate is to:
Evolve the retail business model to mirror the way customers buy
• Reinvent customer experience
• Digitise your high street presence
• Integrate all channels for a seamless brand and customer experience
• Navigate mountains of data to draw meaningful insight that can be used to spur profitability
• Spearhead international expansion through eCommerce
• Break down organisational silos to create a customer centric approach to retail
…Then get your game plan kicked off at the Retail Hive Exchange, where you will build valuable relationships to lean on for advice and benchmarking and kick-start your planning for 2022 and beyond.
To ensure all attendees get the maximum value out of the event, all participants will be assessed to make sure they are of the same level of seniority, fall between comparable levels of marketing spend and are focused on similar goals.
• Discussion will be centred around:
• Customer Data
• Strategy and Technology Investment
• Content & Communications
• Tailored exclusively for:
• Heads of eCommerce, digital, marketing, retail/boutique and operations.
Speakers
2021 Speakers
ADVISORY BOARD:
Carla Raven
Senior CRM and Insights Manager, Benefit Cosmetics
Chris Reynolds
Managing Director, Bremont Watch Company
Claire Gibbon
Director of Creative Services, Boden
Debbie Bond
Chief Commercial Officer, Lovehoney
James Dowdeswell
Director of Finance and Operations, Simplehuman
Phil Hamlen
Head of Customer and Performance Marketing, Liberty Ltd
Raine Peake
eCommerce Director, Boohoo
Siza Moyo
Group CRM Manager, Harvey Nichols
STORYTELLERS:
Emilie Maunoury
Digital, eCommerce and CRM Director, Clarins
Gary Bott
Managing Director, Gentle Monster
Ryan Shannon
Managing Director, BAM Bamboo Clothing
Sarah Cohen
Trading Director, Space NK
Sylvie Pickavance
Group Strategy and Business Development Director, Value Retail
Thomas Whelan
CRM and Loyalty Manager, Brompton Bicycles
Sponsors & Partners
2021 Partners
• Attraqt
• Blueshift
• BlueYonder
• Coveo
• Emarsys
• Emphaty.co
• esw.
• Fast
• Klarna.
• Nest
• PEAK
• Splitit
• Stripe
• Taggstar
• thetapestryagency
• Wunderkind