Grand Hyatt Atlanta in Buckhead
Grand Hyatt Atlanta in Buckhead, 3300 Peachtree Rd NE, Atlanta, GA 30305, USA

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Event Date Mon Oct 8 EDT - Wed Oct 10 EDT (about 3 years ago)
Location Grand Hyatt Atlanta in Buckhead
3300 Peachtree Rd NE, Atlanta, GA 30305, USA
Region Americas

The Utilities AR & Uncollectibles Conference is an outstanding educational event specifically created for utility industry credit and collections professionals and solution providers. Attendees learn from industry experts and share best-practices designed to improve operational and financial performance. The Conference brings an unparalleled and personalized approach, connecting individuals to meet, learn, network and develop business relationships. The AGA supports the event as an industry sponsor.

Our goal is to provide a high-quality educational conference which benefits utility company attendees, industry solution providers and sponsors. We invite and encourage utility company vice presidents, directors, managers, supervisors, analysts and other industry professionals to attend. There is two full days of learning, including case studies, interactive panel discussions and expanded utilities only sessions.


2018 Speakers

David Austin
Manager, Credit & Collections, Westar Energy, Inc.

Richard Conway, Jr.
Senior Business Analyst, PECO Energy

Amy Crews Cutts, PhD
Senior Vice President and Chief Economist, Equifax

Tiffany Dennison
Director - Accounts Receivable, Duke Energy

William “Chris” Dunkum
President, First Collection Services (FCS)

Cassaundra Gardner
Credit Operations Manager, Pacific Gas & Electric Company

Bruce A. Gay
President, Monticello Consulting Group

Thomas (Gene) E. Holmes
Supervisor Revenue Recovery, Georgia Power

Mike Horn
Credit Collections Analyst, Ameren Missouri

Robert Hudgins
Credit & Collections Manager, Georgia Power

Shane McDonald
Vice President, Operations, Entrust Energy

Alex Urquiaga
Manager, Revenue Protection, Florida Power & Light

Leslie West
Collection & Loss Prevention Manager, Pedernales Electric Cooperative, Inc.

Latrice Williams
Revenue & Collections Manager, Los Angeles Department of Water and Power

Carisa Woolstenhulme
Manager, Customer Credit Services , Salt River Project

Sponsors & Partners

2018 Sponsors


• Equifax
• Aargon
• Akyta
• Experian
• First Collection Services

• Glass Mountain Capital LLC
• Harris & Harris
• DebtNext Software, LLC
• ONLINE Collections
• Diversified
• The Sunrise family Companies
• LJ Ross
• Solutions by Text
• Firstpoint
• IC System
• National Creditors Bar Association
• Professional Credit
• Bottom Line impact
• tsi
• The CCS Companies
• Waypoint
• Gwunn Group
• Helvey
• Penn Credit
• Resurgent
• Source RM
• Radius

• Monticello