TIN London Market Claims 2024 | The Insurance Network | 7 October 2024 | Convene, 133 Houndsditch, London EC3A 7BX, UK

Driving up claims performance is crucial to meet evolving client needs and expectations, reduce frictional costs, and seize the opportunities presented by a more data-driven market.

There is now a burning platform and momentum to rethink and transform outdated claims operations, address challenges related to legacy technology, cultural inertia, and an extended and complex claims value chain – and to do so swiftly.

However, as we move into a rapidly developing, AI enabled world there is uncertainty about the opportunities and threats for traditional operating models and how to deliver the claims service of the future.

This event focuses on how to successfully deliver claims transformation that not only provides ROI but also enhances the client experience.

Attend this event to:
• Leverage technology and data to enhance and streamline your claims processes
• Explore the impact of Blueprint Two on your claims operation
• Discuss strategies to attract and retain the next generation of claims talent
• Deliver an exceptional claims service that meets client expectations
• Discuss and benchmark innovative approaches to traditional processes and practices

2024 Speakers

Colin Masson
Chief Claims Officer Global Specialty Insurance, Munich Re

Julia Graham
CEO, Airmic

Gabrielle Folliard
Chief Claims Officer, Canopius

Ben Bolton
Founder & MD, Gracechurch Consulting

Yanna Winter
CIO, Generali UK and GC&C, Generali Group

Jonathan Sharpin
Claims Manager – Strategic Operations, Liberty Specialty Markets

Enrico Alessandri
Executive B2B Operations Expert – Claims, Accounting & Liability Management, Swiss Re

Terry Calthorpe
Operations Director, Gallagher Re

Scott Kellers
Head of UK and MENA Claims, Deputy Head of GRS International Claims, Liberty Specialty Markets

Sharyn Butcher
Head of Global Specialty Claims & Claims Operations, Howden Broking

Mili Mathew
Head of Solutions Delivery, Chaucer Group

Matt Tarnawsky
Head of Product, DOCOsoft

Melis Otmar
Executive Director, Howden

Janine Powell
Claims Director, Lloyd’s Market Association

Tony Rai
Group Chief Claims Officer, Aspen Insurance Group

Gavin Williams
Head of Claims, IQUW

Barbara Rizzi
Chief Claims Officer, Arch Insurance International

Marie Hill
Group Head of Claims, Brit Insurance

Rob Powell
Global Chief Claims Officer, Marsh

Rebecca Hartley
Head of London Market Claims, Hiscox

Natalie Graham
Global Head of Claims, Mosaic Insurance

Juliet Hamilton
Head of Short Tail Claims, Canopius

Fanny Dunner
Technical Underwriter, Generali Global Corporate & Commercial

Chetna Gulati
Senior Claims Advocate, Marsh

Sumesh Vijayakumar
Head of Claims Transformation, Beazley

Joe O'Connor
Deputy CEO, RDT Limited

Alex Sarafoglou
Head of Delegated Underwriting, Sompo

Andrew Pedler
Vice President, Reserv UK

Mark Rogers
VP, Business Development, Vitesse

Clare Constable
Chief Claims Officer, MS Amlin

Paul Wordley
Partner, Wordley Partnership

Mona Barnes
Global Chief Claims Officer, Aon

Tim Carter
Head of International Re Claims, Everest Reinsurance Company

Nicola Chapman
Chief Claims Officer, Consilium Insurance Brokers

2024 Sponsors

SESSION SPONSORS:
• Guidewire
• McKenzie Intelligence Services
• Docosoft

LEGAL SPONSOR:
• Wordley Partnership

WORKSHOP SPONSORS:
• Vitesse
• Reserv
• RDT