TMSA Logistics Marketing & Sales Conference 2019 | TMSA - The Transportation Marketing & Sales Association | 9 June 2019 | Omni Hotel, 39 Beach Lagoon Rd, Fernandina Beach, FL 32034, USA

What’s all the Buzz around Customer Experience (CX)?
You have an amazing new website and great capabilities presentation, the sales team has more leads than they know what to do with, and you’re bringing in new customers left and right! Then, you find out a new customer had to wait on hold yesterday to reach your company’s service representative for a whopping 82 minutes. Or that their shipment was never delivered and four days later, you’re still not able to tell them why. Or worse, they inquired about purchasing another service from you on your website, and never heard from anyone to get it rolling. These are all symptoms many industry organizations face when tackling CX. According to Jeff Davis, founder of Jd2 Consulting and TMSA’s 2018 Conference Keynote, 2020 will be year that CX overtakes price and product as key brand differentiators.

2019 Sponsors & Exhibitors

PLATINUM SPONSORS:
• Winmore
• SyncShow
• Freight Verify

GOLD SPONSORS:
• LeSaint
• Pitt Ohio
• Rush Trucking
• Transport Topics

SILVER SPONSORS:
• Adcom
• CDL Life
• Clientek
• DCVelocity
• Euler Hermes
• Intelestream
• SMC3

SPECIALTY SPONSORS:
• Crowley
• Halo
• Kenco
• RedClassic
• Saddle Creek
• SIGMA Marketing

MEDIA FRIENDS:
• DCVelocity
• Transport Topics
• SupplyChainBrain
• Logistics
• Food Logistics
• The Journal of Commerce
• SDC Executive

EXHIBITORS:
• American Logistics Aid Network
• Arke
• Caliper Management
• CDL Life
• Clientek
• Conrad Winter Copywriter
• (The) Content Advisory
• CSCMP’s Supply Chain Quarterly
• DC Velocity
• Euler Hermes
• Food Logistics Magazine
• FreightVerify
• Hubtek
• HALO Branded Solutions
• IdeaBox (powered by Proforma)
• Inbound Logistics
• Inland Distribution
• Intelestream
• Journal of Commerce
• Logistics & Transportation Association of North America
•Luminaries Consulting
• Material Handling Institute
• Modex 2020
• Redefining the Road Magazine
• SE10
• Sol de Naples Marketing
• SupplyChainBrain
• Supply & Demand Chain Executive
• SyncShow
• TMSA Compass Best Practices
• TPM
• Transport Topics
• Turbo Images
• Winmore
• Women In Trucking Association