Today’s Borrowers and Their Credit Scores: Findings From a New Research Study 2021 | Mortgage Bankers Association (MBA) | 21 September 2021 | Webinar

CreditXpert recently fielded a major study of borrowers that recently purchased or refinanced a home. The study uncovered new insights into how consumers think about their credit, the mortgage origination process and opportunities for improvements.

The study also revealed that consumers, especially first-time buyers, expect their lender’s guidance on how to improve their credit score to obtain the best possible financing for their new home. Those same borrowers, rightfully, equate the best rate with a high credit score. Since borrowers continue to choose their lender based on the best rates and terms, understanding how to help borrowers with their credit score couldn’t be more important for lenders looking to better serve applicants.

In this webinar, CreditXpert will share insights from several rounds of interviews with mortgage loan officers and executives. Timed for the 2022 purchase market, lenders will find these insights on borrower and loan officer sentiments helpful as they plan strategies for the coming market shift. This webinar will also provide steps on how to build and manage healthy pipelines and improve closing results by concentrating on credit scores early in the origination cycle.

Objectives
Review survey findings to better understand how borrowers research financing options, select lenders, think about heir credit score & weigh the trade offs of closing fast vs. getting the best rates and terms

Who Should Attend?
• Mortgage loan officers (new to industry and experienced)
• Mortgage lending executives (experienced)
• Credit Specialists (new to industry and experienced)

2021 Speakers

Mike Darne
VP, Marketing, CreditXpert

Cleve Corlett
CEO, Brand Planning

Dan Green
Strategic Marketing Insights, CreditXpert