Turning Hype into Action: Get Real with Generative AI in Customer Service 2023 | Argyle Executive Forum | 29 August 2023 | Webinar
Venue
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| Event Date |
Wed Aug 30 UTC (over 1 year ago)
In your timezone (EST): Tue Aug 29 8:00pm - Tue Aug 29 8:00pm |
| Location | Webinar |
| Region | All |
Details
When your agents are empowered to personalize the support they give customers, resolve issues faster, and scale their teams without scaling costs, what else is possible?
In this webinar, we will not only explore how the latest innovations in generative AI are empowering customer service teams to achieve things that were previously unimaginable, we will also take you through ways you can apply these innovations in your organization.
You will learn:
• How to get started with generative AI
• How to solve key challenges faced by CX leaders, like poor deflection rates, low agent productivity, and hidden data/insights
• How you can optimize operations with data-backed decisions
• What the near-term future holds for AI in CX
Speakers
2023 Speaker
Nelson Haung
Senior Director, Product Marketing, Freshworks
Sponsors & Partners
2023 Sponsor
• Freshworks