UCX USA 2023 | UCX USA | 13 September 2023 | Fairmont Austin, 101 Red River St, Austin, TX 78701, USA

We value you and the relationships made and pride ourselves on delivering experiences to the highest standards. In the current landscape and market conditions, we feel the timing is not right to deliver the vision we have in mind this year.

Our goal is to deliver a world class, peer-to-peer leadership meeting for IT, Communications and Customer Experience professionals who will co-create the future of work and customer contact, post pandemic. However, with job cuts, economic uncertainty, and immense pressure on people’s time, it was proving impossible to reach the scale necessary to hold the event. We appreciate the support, enthusiasm, and commitment of time from our participants, partners, sponsors, and speakers and therefore pausing the event is the most responsible course of action for now.

It is where unified communication and collaboration innovators and workplace leaders come together to co-create the future of work.

This events provides a platform for branded manufacturers, business leaders, startups, tech companies, investors, media and analysts to learn, network, collaborate and evolve.

So Who Attends this events?

We welcome IT, AV and Contact Center decision makers from the biggest brands through the doors at UCX USA.

Why Attend ?

• Unparalleled Peer-to-Peer Networking
• Inspiring, Actionable and Agnostic Thought Leadership
• Best-in-class Matchmaking
• Curated showcase of 40+ leading companies spanning key communication and collaboration technologies
• Destination Austin is a one-of-a-kind place for a one-of-a-kind event

2023 Speakers

Sharath Abraham
Senior Solutions Consultant - Channel, Jabra

Tim Albright
Chief Executive Officer | Chief Marketing Officer, AV Nation TV | CTI

Lucas Anderson
Senior Vice President Digital Partner Solutions, ResultsCX

Ryan Anderson
VP of Global Research & Insights, MillerKnoll

Jon Arnold
SPEAKER, Principal, J Arnold & Associates

Stephanie Atkinson
CEO, Founder, Analyst, Advisor, Compass Intelligence

Amr Awadallah
CEO and Co-Founder, Vectara

Milan Batinich II
VP of Business Development, Callzilla

Angela Black
Founder and CEO, Client Relations Consultants, LLC

Michael Blumenthal
M365 Product Manager - NORC at the University of Chicago, Microsoft MVP

Mark Brody
President, ACCA and CEO & President, Brohawk Solutions

Kelly Candler
VP, Digital Workplace & Employee Experience, Raytheon Technologies

Scott Carr
Director, Information Technology, City of Broken Arrow

Erica Carroll
Director, Product Marketing, Mersive

Juanita Coley
CEO & Founder, Solid Rock Consulting

Wendy Ann Damon
UICO Training Supervisor, Texas Workforce Commission

David Danto
Director of UC Research and Strategy; Director Emerging Technologies, IMCCA, HP

Jocelyn DeMaio
AVP Collaboration Services & End User Experience

Rick Denton
Managing Principal, EX4CX LLC

Jeff DeSandre
CIO, AmerCareRoyal

Ruchika Dua
Senior Manager Marketing (Customer Experience), Microchip Technology

Michael Duda
Program Manager, Global Deployments Operations, Google

Craig Durr
Senior Analyst, Wainhouse

Elizabeth English
UCX USA Education Task Force Member | Founder and Principal, EE & Associates

Noreen Esson
On-Site Delivery Manager, Diversified

Douglas Ferguson
President, Voltage Control

Atkins Fleming CTS-D
Asst. Director | Learning Spaces, Texas State University

Robin Gareiss
CEO and Principal Analyst, Metrigy

Elena Garvey
Senior Director, Experience, LinkedIn

Ryan Gray
Assistant Director of Information Technology Services, Yavapai College

Regina Greenwood
Director Technology Services - University Audio Visual Services, Texas A&M University

Barb Grothe
Independent Consultant, Barb Grothe & Associates; SCTC Relationship Manager

Robert Harris
President, Communications Advantage, Inc.

BC Hatchett
Associate Director, Classroom Technology, Vanderbilt University

Tim Hernquist
Product & Business Management, Jabra

David Hicks
Founder & President | Owner & Chair , TribeCX Ltd | TMD

Raymond Honeycutt
Contact Center Director, Young Energy LLC dba Payless Power

Michael Hooper, CTS-I
Education Sales Manager, BIAMP

Kevin Hyatt
Senior Manager, Digital Experience Connected Workspace, The Walt Disney Company

Sean Ilenrey
VP of Support, Dutchie

Leilani Johnson
Director, Research and Digital, Charles Aris

Alexa Kaltenberg
Co-Founder, Rubrica Testing

Zeus Kerravala
Founder and Principal Analyst, ZK Research

Alexis La Broi
Director, Audio Video Services Division, MidPoint Technology Group

Irwin Lazar
UCX USA Education Task Force Chair | President and Principal Analyst, Metrigy

Marny Lifshen
Author, Speaker, & Consultant, Marny Lifshen Communications

Amayea Maat
Practice Leader, Contact Centers | Chief Operating Officer, Better Experience Group | Botanic Wellness USA

Diane Magers
Founder and Chief Experience Officer, Experience Catalysts

Erin Maher-Moran
CTS, DMC-E, IT Manager, Classroom Technology, Johns Hopkins University

Michelle Martinez
Head of Post-Order Customer Experience Strategy, Wayfair

Jason Mercer-Pottinger
RTS Operations Director (Contact Centers), Baxter Healthcare Centers

Dave Michels
Founder and Principal Analyst, TalkingPointz

Mark Michelson
CEO, CX Forum

Chris Montfort, MBA, CTS
Head of Business Operations and Vendor Security for Corporate Engineering, Robinhood

Denise Munro
Founder and Principal, CRG Telecom Inc

Chris Neto
Market Development Manager, Starin Marketing

Frank Padikkala
CTS-D, CEH, CHFI-Technical Sales Engineer, Audinate

Deepa Patel
WW Brand Director, Marketing Communications, Apple

Blair Pleasant
President and Principal Analyst, COMMfusion LLC & BCStrategies

Michael Przytula
Managing Director, Intelligent & Digital Workplaces, ACCENTURE

Jill Raff
CEO-Founder, Jill Raff Group

Janaki Rao
Senior Vice President and CTO, Premier America Credit Union

Rebecca Rinaldi
UCX USA Education Task Force Member | Vice President of Technology Solutions and Business Shared Services, TD Bank

Justin Robbins
Founder & Principal Analyst, Metric Sherpa

Rob Scott
Founder and CEO, Today Digital, UC Today, Extended Reality News & CX Today

David Smith
President & CEO, InFlow Analysis

Reggie Smith III, Ph.D.
Manager, Conference Services and Telemedicine Operations , Children's National Health System

Stephen Sobolevitch
Executive Advisor, Telecommunications, The Northridge Group

Sean Spradling
Senior Analyst, Wainhouse

Mike Stock
Sr. Director Global Partnerships, Heretto

Rebecca Sullins
Senior Design Engineer, ProMedia Audio Video

Melissa Swartz
VOIP and Cloud Phone System Expert, Swartz Consulting, LLC..

Pamela Taggert
VP, Content Creation, AVIXA

Colin Taylor
CEO and CCO, The Taylor Reach Group

Amas Tenumah
UCX USA Education Task Force Member | Founder, BXG Academy

Heather Trumpfheller
Delivery Manager State of Texas, TEKsystems - President, Austin Women in Technology

Joe Way, PhD, CTS
Director, Learning Environments Information Technology Services; Founder and CEO, Higher Ed AV, University of Southern California (USC)

Kevin Zyksowski
CEO, CertainlyCX