Thu Sep 9 BST (about 2 months ago)
In your timezone (EDT): Thu Sep 9 3:00am - Thu Sep 9 12:00pm
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Hawthorn Square, Forth St, Newcastle upon Tyne NE1 3SA, UK
Credit Services Association’s (CSA) UK Credit & Collections Conference (UKCCC) is the flagship annual event for the collections and debt purchase sector. Open to CSA members and non-members, it brings together professionals from across the collections and wider credit industry to discuss the most pressing issues faced by firms and their customers and stakeholders.
The programme will include high profile keynote presentations on future trends, and breakout sessions on hot topics from people and performance, to regulation and compliance, and commercial and business innovation. The day will be rounded up with a panel debate on new thinking and best practice in customer care post-pandemic.
The event will also feature an interactive exhibition, showcasing the latest industry innovations, and the return of the UKCCC Gala Dinner where the inaugural CSA Awards will be presented in recognition of the dedication and commitment shown by firms, teams, and individuals working in our industry during this challenging and turbulent period.
Professor, Financial Economics
Former IoD Policy Advisor, Independent Consultant
Director, Talent Strategy Consulting
Director, Debt Management
Dr Leigh Harrington
Research Associate, Aston University
Head Of Digital Proposition Credit Services, Experian UK&I
Director, Hilton Baird Collection Services
Analytics, Crown Commercial Service
CEO & Founder, Credit Kudos
Director Of External Affairs, Christians Against Poverty
Director – Talent Strategy Consulting, New Street Consulting
Director – Debt Managers Standards Association, DEMSA
CEO & Founder, NextUp