UK Customer Service Excellence Awards 2020 | Charlton Grant Ltd. | 22 April 2020 | Café de Paris, 3-4 Coventry St, London W1D 6BL, UK

Launched in 2018, in association with Modern Insurance Magazine, this unique event focuses on purely customer service in the insurance industry, benchmarking success, innovation and positive business change for the customer.

With new trends on the horizon and more changes on the way, there are now more options than ever when it comes to choosing insurance, and customers want firm assurance that the company they choose puts the customer first and at the heart of their product offering. The Customer Service Excellence Awards offers you the opportunity to achieve a seal of approval and make your company the preferred customer choice. This accreditation rewards your hard work and ongoing attention to detail, proudly positioning your company as a leader within the market and gives you the opportunity to tell the world you are the best! The award categories have been designed to allow you to showcase all areas of customer service, whether that’s your call centre, your claims staff, your charitable work, how you go the extra mile in all aspects of customer service as well as many more customer-centric categories, there is something for everyone! The judging panel is made up of some of the UK’s leading customer service experts who demand very high expectations – meaning this is a very prestigious accolade to win. So, if you feel your business and your staff deserve recognition for championing customer service excellence, then be sure to nominate for free and get your tickets for one of the most exciting events of the year.

2020 Sponsors

• Carpenters Group
• ThorneyCroft
• Doctors Chambers
• Auto Windscreens