Ultimate CX Conference 2023 | The Conference Board (TCB) | 5 December 2023 | Online

Who Should Attend: This conference is designed especially for senior-level professionals and their teams responsible for shaping and executing their end-to-end customer experience strategies. From marketers to insights to sales to communicators to data scientists – all are involved and all are welcome.

2023 Speakers

Tabitha Dunn
Global Head of Customer Experience, Hitachi

Dilip Bhatia
Vice President, Chief Experience Officer, Lenovo

Sean Burgess
Chief Claims Officer, Lemonade

Sven Gierlinger
Senior Vice President, Chief Experience Officer, Northwell Health

Tim Rea
Chief Experience & Marketing Officer, Edward Jones

Dawn Rodney
Chief External Affairs Officer, National Park Foundation

Danielle Badler
Program Director, Corporate Communications Strategist, The Conference Board

Erik Brynjolfsson, PhD
Jerry Yang and Akiko Yamazaki Professor and Senior Director, Stanford Digital Economy Lab

Gregory A. Cole
Chief Marketing Officer, FORVIS

Denise Dahlhoff, PhD
Director, Marketing & Communications Research, The Conference Board

Dea Fischer
Senior Director, Global Head of Culture, Communication, Squarespace

Jasmine Green
Vice President, Enterprise Customer Solutions and..., Nationwide

Tom Grothues
Program Director, Customer Experience Council, The Conference Board

Alice Grey Harrison
Managing Partner, AGH Communications Group

Joy Joslin
Director, Guest Relations and Safety, Oklahoma City Thunder

Jeanine Maier
Vice President, Consumer Experience, Kaiser Permanente

Mandy Mooney
Director of Internal Communications, Prologis

Ivan Pollard
Center Leader, Marketing & Communications, The Conference Board

Amy Wigler
Vice President, Multiplatform Marketing and Content, PBS