Michigan Bankers Association Education Center
Michigan Bankers Association Education Center, 507 S Grand Ave, Lansing, MI 48933, USA

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Event Date Tue Sep 18 EDT (about 3 years ago)
Location Michigan Bankers Association Education Center
507 S Grand Ave, Lansing, MI 48933, USA
Region Americas

Banking is in the midst of a technological revolution. The rise of smartphones, tablets, video tellers and other forms of electronic banking is continuing to reduce the number of in-branch transactions. Branch footprints are shrinking when new branches open or old locations are remodeled. However, the need for comprehensive financial advice continues to grow across all demographics. Banks must begin to address how they manage staffing in this new environment and many institutions are turning to a “universal banker” model - a banker/teller hybrid position. This seminar will discuss the pros and cons of the universal banking model and provide best practices in branch design and technology requirements to help you determine the right fit for your organization.