WBA Branch Leadership Series Session II: Leading, Developing, and Engaging the Team 2022 | Wyoming Bankers Association (WBA) | 5 April 2022 | Virtual
Venue
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| Event Date |
Tue Apr 5 MDT (over 2 years ago)
In your timezone (EST): Tue Apr 5 2:00am - Tue Apr 5 2:00am |
| Location | Virtual |
| Region | Americas |
Details
More than ever before, today's retail banking leadership team is faced with a multitude of challenges and opportunities. Successful banks have branch leadership who are focused on motivating and engaging the team, building and increasing loyal customer relationships, mitigating risks through compliance and regulatory adherence, and accomplishing retail banking goals. In essence, the branch manager is the business manager. On-going education, training, and networking are essential in developing successful retail banking leadership in today's ever-changing environment.
Benefits:
• An investment in developing “best practices” for your bank's branch network.
• An educational resource for training and career development.
• Recognition and opportunities for 2022 leadership.
• A foundation builder for banking schools.
• A commitment to successful, profitable, efficient and effective branches.
Key Elements of this Series:
• Develop and Implement Retail Banking Business Plan
• Discover Individual Leadership and Leadership Styles
• Ensure Regulatory, Compliance, Operational Efficiencies
• Mitigate Risks
• Grow the Retail Bank in 2022
• Explore Proven Sales, Service, and Relationship Building Skills and Tools
• Motivate and Boost Employee and Team Success
• Manage Challenging Situations with Team Members and Customers
• Strengthen Communication and Day-to-Day Effectiveness
• Increase “Bench Strength” in the retail banking offices
• Determine Critical Branch “Best Practices”This session focuses on building the branch team. Managers learn proven ways to get team members engaged and challenged to exceptional
performance. An “engaged employee” is one who is fully involved in, and enthusiastic about, their work, and therefore will act in a way that furthers the bank’s interests.
• Building the Branch Business Plan
• Creating Employee Engagement
• Getting the Right Person in the Right Seat - Recruiting a Winning Team
• Celebrating Performance: Reward & Recognition
• Meetings – New Alternatives to Meetings
• Finding more Time – Time Leadership Skills
• Key Needs and Motivation of Today's Workforce
• Best Practices and Action Planning