WBA Branch Leadership Series Session IV: Raising the Bar for Sustainable Growth 2022 | Wyoming Bankers Association (WBA) | 27 October 2022 | Virtual

This final session focuses on maintaining superior performance. Managers learn new methods for communicating and raising the bar through the performance leadership process, team building, and leadership abilities. We explore how to keep a team motivated and focused on achieving organizational goals.

• Pre-Assignment: Review of the Self-Assessment
• Creating a Pathway for Sustainable Growth
• Conducting Performance Reviews - The Good, the Bad, and the Ugly
• Communicating Upwards
• Problem Solving and Change Leadership
• Dealing with Personalities, Conflicts, and Challenges
• Getting the Best from Team - Accountability Skills
• Expanding the Leadership Challenge
• Retail Banking “Best Practices"

Offered in Partnership with the Illinois Bankers Assoc. - Live Streamed Via Zoom

More than ever before, today's retail banking leadership team is faced with a multitude of challenges and opportunities. Successful banks have branch leadership who are focused on motivating and engaging the team, building and increasing loyal customer relationships, mitigating risks through compliance and regulatory adherence, and accomplishing retail banking goals. In essence, the branch manager is the business manager. On-going education, training, and networking are essential in developing successful retail banking leadership in today's ever-changing environment.

Benefits:
• An investment in developing “best practices” for your bank's branch network.
• An educational resource for training and career development.
• Recognition and opportunities for 2022 leadership.
• A foundation builder for banking schools.
• A commitment to successful, profitable, efficient and effective branches.

Key Elements of this Series:

• Develop and Implement Retail Banking Business Plan
• Discover Individual Leadership and Leadership Styles
• Ensure Regulatory, Compliance, Operational Efficiencies
• Mitigate Risks
• Grow the Retail Bank in 2022
• Explore Proven Sales, Service, and Relationship Building Skills and Tools
• Motivate and Boost Employee and Team Success
• Manage Challenging Situations with Team Members and Customers
• Strengthen Communication and Day-to-Day Effectiveness
• Increase “Bench Strength” in the retail banking offices
• Determine Critical Branch “Best Practices”