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Event Date Thu Nov 1 EDT (about 3 years ago)
Region All
Details

Transforming the customer relationship into your most valuable product.

In banking, the customer relationship is the product. For technology to be effective, understanding customer expectations is key. To drive higher volume and revenue, processes need to be redefined, enabling better and more efficient service.

Banks must maximize branches and tweak channels to drive customer engagement. Asking themselves: How can technology develop and nurture customer relationships?

Topics:

1. Developing the right approach for your digital strategy
2. Leveraging technology to better engage your customers
3. Maximizing your process transformation

Speakers

2018 Speakers

Lori Murray
Global Product Leader
Banking & Capital Markets
Microsoft Business Applications
DXC Technology
(Speaker)

Penny Crosman
Editor at Large
American Banker
(Moderator)

Sponsors & Partners

2018 Sponsors

•DXC Technology