West Africa Digital Leaders Summit 2023 | Connect Global Group | 29 August 2023 | Radisson Blu Anchorage Hotel, Lagos, V.I., 1a Ozumba Mbadiwe Ave, Victoria Island 101241, Lagos, Nigeria

The banking industry in Africa has been undergoing a significant digital transformation, driven by changing consumer expectations, technological advancements, and regulatory reforms. Banks are increasingly adopting digital technologies to enhance customer experiences, streamline operations, and offer innovative financial products and services. As such, banks will need to focus on enhancing digital channels, mobile banking, online payment solutions, and personalized digital experiences to cater to the growing tech-savvy population. In this closed-door session, specialists from Temenos and various industry leaders will lead an interactive session titled, “Creating a World-Class Customer Experience in Banking”, with panel discussions and demos exploring banking trends, the journey to Cloud, and how digitization results in the transformation of customer journeys while increasing revenue and growing a bank’s customer base.

2023 Speakers

Boye Ademola
Partner, Head of Digital Transformation & Innovation, KPMG Nigeria

Peter Ezo
Chief Information Officer, Zenith Pension

Martin Kangethe
Principal Architect, Temenos

Lee Allcorn
Sales Director, Temenos

Olufemi Sojinrin
Chief Information Officer, Nigeria Inter-Bank Settlement Systems PLC

Yemi Olaniyi
Chief Information Security Officer, Keystone Bank

Sheeraz Junejo
Principal Consultant, Temenos

Russel Smith
Sales Director, Middle East & Africa, Temenos

Gbenga Omolokun
Managing Director, VFDBank

Adewale Salami
Chief Technology Officer, FirstBank Nigeria

Ruby Lishivha
Business Solutions Consultant, Temenos

Wasiu Popoola
Chief Digital Officer, Lotus Bank

Wole Odeleye
Client Technology Leader - Financial Services Industry, Enterprise Commercial Africa, Microsoft

William Moroney
Managing Director, Middle East Africa, Temenos