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Event Date | Thu Sep 14 EDT (about 1 year ago) |
Location | Webinar |
Region | Americas |
Residents today want a government experience in line with the level of service they receive in the private sector. Constituents demand – and deserve – seamless and efficient engagements with state and local agencies. Meeting the needs of constituents takes more than just deploying new technologies. It requires an approach to technology that centers residents at the heart of all decision-making and as the key driver for change. Join this discussion to learn the best ways for state and local agencies to embrace a constituent-centered approach to government services.
Our panel will explore:
· Reimagining service delivery around human-centered design principles
· Staying attuned to the evolving needs of the community
· Developing the right metrics to measure needs and impact
2023 Speakers
MODERATOR:
Zach Patton
Editorial Director, Content Studio, e.Republic
PANELIST:
George McEwan
Chief Strategy Officer, Department of Government Operations, State of Utah
Todd Shanley
Chief Information Officer, Information Technology Services, Cabarrus County
2023 Sponsors
• Granicus
• Laserfiche
• Zendesk