Salt Palace Convention Center
Salt Palace Convention Center, 100 S W Temple, Salt Lake City, UT 84101, USA

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Tue Mar 5 EST - Fri Mar 8 EST (almost 3 years ago)
Location Salt Palace Convention Center
100 S W Temple, Salt Lake City, UT 84101, USA
Region Americas

Annual gathering of the world's experience leaders.

Discover how the visionaries and leaders behind the world’s most iconic organizations design and deliver breakthrough customer, employee, product, and brand experiences.

Join us as we breakdown breakthrough experiences with thought leaders, social icons, and top executives from around the globe.


2019 Speakers

Oprah Winfrey

Ashton Kutcher

President Barack Obama

Sir Richard Branson

Bill McDermott

Jen Morgan
Executive Board Member, SAP

Dan Reynolds
Lead Singer, Imagine Dragons

Sukhinder Singh Cassidy
President, StubHub

Adam Silver
Commissioner, NBA

Ryan Smith
CEO and Co-Founder, Qualtrics

David Neeleman
Founder, Azul, JetBlue, WestJet

Kim Scott
Author, Radical Candor

Amy Lokey
VP, User Experience, Google

Ken Kocienda
Former Principal Engineer, Apple

Peter Lovatt
Professor of Dance Psychology, Univ. of Hertfordshire, UK

Jeff Kearl
Founder and CEO, Stance

Dean Carter
CHRO, Patagonia

Tami Reller
CMO / CXO, UnitedHealth Group

Christopher Mcdonough
Chief Brand Officer, LL Bean

Anahita Reilly
Chief Customer Officer, U.S. GSA

John Meyer
CEO, Lemonly

Angela Roseboro
Chief D&I Officer, Dropbox

Carey Kolaja
Chief Product Officer, Citi

Mike Murakami
Research Manager, Airbnb

Stan Sthanunathan
EVP, Consumer Insights, Unilever

Victoria Bough
Associate Partner, McKinsey & Company

Dane Holmes
Head of Human Capital Management, Goldman Sachs

Radha Subramanyam
Chief Research Officer, CBS

Luis Angel-Lalanne
VP, Customer Listening, American Express

KimArie Yowell
VP of Talent Development, Quicken Loans

Andrew Pine
Global Director, Excite!, Porsche Cars North America

Julie Larson-Green
Chief Experience Officer, Qualtrics

Jeff James
Vice President, Disney Institute

Kim Barnes
Senior Manager of Talent & Culture, Nuance

Jennifer Carpenter
VP of Talent Acquisition, Delta

Greg Dzurik
VP, Marketing + Innovation, Yum! Brands/Collider

Kevin Neher
Managing Partner, Denver, McKinsey & Company

Karalyn Smith
CHRO, Sephora

JD Schramm
Lecturer, Stanford University

Maria Voronina
Product & Brand Research, Chobani

Dane Holmes
Head of Human Capital, Goldman Sachs

Jeanne Bliss
Founder and CEO, CustomerBliss

Peter Gilks
Director, Product Insights, Spotify

Lenke Taylor
Chief People Officer, Buzzfeed

Mark Miller
Practice Leader, Customer Service Solutions, J.D. Power

Julie Mitchell
Superintendent, Rowland Unified School District

Steve Walker
Chairman and CEO, Walker

Dan Spaulding
Chief People Officer, Zillow Group

Keela Robison
VP, Product Development, Expedia

Samantha Hammock
Chief Learning Officer, American Express

Monica Allen
Dir. Strategic Planning, Mecklenburg County

Bruce Temkin
Head of XM Institute, Qualtrics

Nir Eyal
Best-Selling Author, Hooked

Julie Lodge-Jarrett
Chief Talent Officer, Ford

Alex Kelleher
Experience Services Practice CMO, Managing Director, Deloitte Consulting LLP

Kristen Weirick
Vice President, Talent Acquisition and Diversity & Inclusion, Abbvie

Webb Stevens
VP of CX, Qualtrics

Matt Dixon
Chief Product & Research Officer, Tethr

Natalie Groff
Senior Manager, Deloitte Consulting LLP

Ed Bodensiek
Chief Experience Officer, Cravety

Erika Pearson
Executive VP, Customer Experience, Kantar

Chace Ramey
CHRO, Iowa City Community School District

Rachel Richter
VP, Customer Insights, Dun & Bradstreet

Mike McLaughlin
Chief Customer Officer, GoDaddy

Amelia Dunlop
US Customer Strategy & Applied Design Leader, Deloitte Consulting LLP

Jay Choi
VP, Research Core, Qualtrics

Angel Vaccaro
Marketing & Experience Services Practice Leader, Principal, Deloitte Consulting LLP

Joan King
VP, E-commerce, Crate & Barrel

Ashmeed Ali
Head of Market Research, Buzzfeed

Kelly Waldher
VP, BX, Qualtrics

Susan LaMotte
Founder and CEO, exaqueo

Matthias Krebs
Sr. Director, Analytics, Novant Health

Leslie Meyer
Director of Experience, ProMedica

Russ Laraway
VP of People Operations, Qualtrics

Kristin Pedersen
Community Affairs, Iowa City Schools

Jon Booth
Director, Website & New Media Group, Centers for Medicare & Medicaid Services

Matt Breitfelder
Chief Talent Officer, Blackrock

Michael Ramlet
CEO, Morning Consult

Paul Long
VP, Enterprise Customer Experience, United Health Group

Brooke Orr
Director of Global Talent & Development , Coca-Cola

Bill Erickson
Founding Partner, Workforce Science Associates

Jennifer Streitwieser
Associate Client Partner, Korn Ferry

Cailee Welch Bacon
Associate Professor, A.T. Still University

Rick Delappe
Program Manager, National Park Service

Mark Royal
Senior Directory, Korn Ferry

Diane Dunne
Patient Experience, ProMedica

Taylor Warren
Insights & Analytics, Novant Health

Max Brawer
People Analytics, Buzzfeed

Jason Barro
Partner, Bain & Company

Ben Granger
Head of EX Strategy (US), Qualtrics

Peter Harrison
SVP, Marketing Insights, Cigna

Geoff Ho
Director of Research Advisory and Organizational Development, Rogers Communications

Julie Parker
Senior VP, Customer Experience, Kantar

Rob Markey
Partner, Bain

Jason Bradshaw
Chief Customer Officer, VW Australia

Elsa Yan
CX Solutions Leader, McKinsey

Eric Soelberg
VP, Customer Insights, LL Bean

Travis Gelbrich
Managing Director, Guest Experience, Alaska Airlines

Bob Colleran
Chief Executive Officer, Alithi Consulting

Matt Broffman
Director, Digital Platforms, City of Orlando

Kirsty Gaither
Development Director, A.T. Still University

Marcy Jacobs
Executive Director, Department of Veterans Affairs, Digital Service

Craig Kulfan
VP, Qualtrics XM Platform Engineering, Qualtrics

Alicia Phebus
Assessment & Evaluation, Banner Health

Luke Williams
Head of CX Strategy, Qualtrics

Mike Sarasti
CIO / Director of Innovation & Technology, City of Miami

Christine Winchester
Senior Technical Consultant, Ugam

Mick Swenson
Enterprise Accounts, Academic, Qualtrics

Marne Gade
Enterprise Planned Services, Mayo Clinic

Nick Sinai
Former U.S. Deputy CTO, United States

Aimee Lucas
Head of Research, Qualtrics XM Institute

Kevin Carter
Digital Service Expert, Defense Digital Service

Elizabeth Kampf
XM Scientist, Qualtrics

Kristie Savage
Data Science, Spotify

Franck Sarrazit
Brand XM Scientist, Qualtrics

Shonte Eldridge
Deputy Chief of Operations and Smart City Strategist, Baltimore, Office of Mayor

Brian Huff
Director of Instructional Support, Rowland Unified School District

Richard Ottley
Senior Sales Engineer, Qualtrics

Sam Bronson
Digital Analytics Manager, Health and Human Services

Candice Ramsayer
Employee Engagement, Banner Health

Shawn Wigg
Director of Mathematics, Duval County Public Schools

Shaunda Zilich
Head of Talent Branding, Qualtrics

Charles Wilson
Product Insights, New Balance

Brittany Williams
Faculty Development , A.T. Still University

Adam Marrè
Head of Security Ops, Qualtrics

Shira Good
Director, Service Standards, Bloomfield Hills Schools

Steve Bennetts
Head of EX Strategy (APJ), Qualtrics

Colette Kolenda
User Research, Spotify

Jonathan Ruchman
Senior Director of CX, Brookdale Senior Living

Alma Aguilar
Director, Voice of Customer, Banco Santander Mexico

Virginia Moench
Social & Clinical Research, Winston-Salem State U.

Chelsie Bright
Citizen XM Scientist, Qualtrics

Jorge-Arturo Lara-Quintero
Gerente de Cumplimiento, CredibanCo S.A.

Jack Madans
Digital Services, Judicial Branch of California

Stephanie Thum
Head of Federal CX, Qualtrics

Jesse Purewal
Partner, Prophet

Sponsors & Partners

2019 Sponsors

• Deloitte Digital

• Bain & Company
• Kantar
• Ugam

• Walker
• J.D Power
• Common Font
• Ipsos

• Meaningful Experience
• Quantum Metric
• Workforce Science Associates
• Rybbo
• Tango Card
• Decibel
• Cicero
• CX Solutions
• Cicktale
• Eureka
• Azuqua