Carrie is passionate about the intersection of healthcare and technology. She has over 15 years of advanced education and experience in healthcare and currently leads all product, marketing and strategy for the healthcare industry at Yext. She is also the leading expert on how patients use voice search in their patient journey.
If healthcare organizations would have looked at their data, there would be a realization that they need to name things differently. They need to provide content differently… People are asking questions that are not highly-medicalized or in a clinical way.13 August 2021