Carrie is passionate about the intersection of healthcare and technology. She has over 15 years of advanced education and experience in healthcare and currently leads all product, marketing and strategy for the healthcare industry at Yext. She is also the leading expert on how patients use voice search in their patient journey.
Showcase your professional journey! Share your employment history to highlight your industry experience and achievements, making you a sought-after expert.
Yext's Head of Industry, Healthcare, Carrie Liken, shares how her team helped the World Health Organization give people the information they need about COVID-19.
Hospitals go to great lengths to deliver exceptional care to their patients. That commitment should extend to the digital space. By making your inventory visible, breaking down data silos, and building a better patient experience, providers will have happier patients and healthier margins.
If healthcare organizations would have looked at their data, there would be a realization that they need to name things differently. They need to provide content differently… People are asking questions that are not highly-medicalized or in a clinical way.